- Analyzing the availability of vehicles at assigned locations to determine which movements must be made; discusses vehicle availability and expected rentals with each location, and recommends changes to reservations as needed.
- Coordinating the shuttling of vehicles based on calculated priorities and location need.
- Coordinating with the Lead Service Agents and Service Agents for cleaning of fleet and readiness.
- Preparing monthly forecasts to determine fleet trends, movements, and needs. May partner with Fleet Analysts to incorporate forecasts into area-level reports.
- Collecting, analyzing, evaluating, and reporting all pertinent data relative to assigned fleet segments in an overall effort to minimize the size of the fleet while meeting the projected rental activity demands.
- Monitoring and controlling non-revenue fleet segments to ensure a smooth transition to peak fleet levels and prevent the restriction of rental activity.
- Developing new policies that support operational and control procedures to promote the efficient completion of work; reviews and evaluates work being accomplished to ensure compliance with existing policies and procedures.
- Receiving, resolving and reviewing Emergency Road Service calls and incident reports to adhere to established time frames and policies.
- Partnering with other managers (Operations, Maintenance & Damage) to optimize fleet distribution and minimize downtime of fleet vehicles
- Scheduling and the use of overtime hours to maximize the effectiveness of the Fleet Distribution function. Providing individual feedback to improve performance, and initiates corrective action in response to personnel problems.
- Review VOTC (Customer Service Measurement) issues as it relates to Fleet readiness, checkins, and vehicle cleanliness.
- Directing the training of new employees to perform their duties in a manner consistent with company standards.
- Associates Degree or 3 years of work experience
- Management experience an asset.
- Ability to work various shifts, including nights, weekends and holidays.
- Valid B.C. Class 5 or higher drivers license, with a zero-demerit driving record with no prohibitions or restrictions.
- Strong analytical and organizational skills.
- Excellent oral and written communication skills.
- Proven ability to effectively interface with all levels of management.
- Excellent customer service and interpersonal skills required
- Ability to work well independently and in a fast-paced environment
- Access to Medical, Dental, Vision, Life and Disability insurance
- Employee Assistance Program
- Employee discounts
- Training to learn the business and enhance professional skills
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Supervisor, Distribution
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Production Distribution Supervisor - Richmond, Canada - Avis Budget Group
Description
Description
Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.
Avis Budget Group is seeking a full-time Fleet Distribution Supervisor based at our Vancouver location.
This exciting position will interface daily with rental operations managers and the fleet manager to ensure proper identification and movement of rental car fleet.
This position reports directly to the Production & Distribution Manager.
What you'll do:
What we are looking for:
The successful candidate must be willing to do and/or possess the following:
We offer a wide range of exciting benefits for full-time employees, including:
Who are we?
Glad you asked Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.
Production Distribution Supervisor professionals in Richmond
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Dianne Grace Sy
People & Culture Coordinator | CPHR Member