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    POSSE Technical Support Specialist - Calgary, Canada - CB Canada

    CB Canada
    CB Canada Calgary, Canada

    4 days ago

    Cb Canada background
    Description

    POSSE Technical Support Specialist:

    On behalf of our client, Procom is seeking Three (3) POSSE Technical Support Specialists for a 24-month engagement.

    POSSE Technical Support Specialist Job Details:

    Our valued client requires Three (3) POSSE Technical Support Specialists to develop web applications to support the Industrial Waste Disposal and Landfill weather monitoring processes used by Waste & Recycling Services (WR&S) group. The existing applications are built on an older Silverlight/ArcGIS platform. This project will analyze functionality of the existing applications including its limitations and establish the design and development of a new application that meets current and future needs of the WR&S group with modern technology.

    POSSE Technical Support Specialist Responsibilities:

    • Provide Technical support for the POSSE platform and related applications.
    • Research, analyze, evaluate, test, and recommend solutions for advancing the POSSE technology platform.
    • Work as a data business analyst for new or undocumented business processes to ensure sure the processes can be supported by data structures.
    • Provide specialized support to investigate and solve user, interface and system problems - including problem identification, documentation, and analysis
    • Develop and execute detailed test plans for all newly developed custom code including coordination of testing activities, and support for user acceptance testing during major software changes
    • Quality assurance, error handling and statistics collecting during system analysis, data processing, and data conversion Deliverables:
    • Maintain and support critical systems ensuring high system availability
    • Develop and maintain application support documentation
    • Adhere to change control policy and procedures when planning and deploying changes
    • Practice continuous improvement by recommending changes in to IS procedures, standards and processes where improvements have been identified.

    *This work is to be performed onsite at a City location. During the escalated COVID-19 pandemic, the ICT worker will be allowed to work remotely. Following de-escalation of COVID- 19 and if applicable, the ICT worker will be notified to return to work onsite at a City location.

    POSSE Technical Support Specialist Must Have Skills:

    • Seven (7) years of development experience with Computronix Public One Stop Service Experience software (POSSE) 7.x.
    • Seven (7) years of experience developing and implementing data migration/conversion/ cleanup processes/scripts for large databases.
    • Seven (7) years of experience with POSSE Architecture and Design.
    • Five (5) years of POSSE System Integration experience (e.g. ESRI/geospatial, EDMS, payment providers, SAP, etc.).
    • Five (5) years of POSSE reporting experience (e.g. XtraReports, Ad Hoc Reporting Module, and Corral).
    • Five (5) years of POSSE integrated tools and utilities experience (e.g. OLE Converter, XtraReports Converter, and ADIEU).
    • Ten (10) years of experience with Oracle 11g+ and PL/SQL.
    • Ten (10) years of experience with C#, ASP.NET, VS 2005/2010.

    POSSE Technical Support Specialist Nice to Have Skills:

    • Experience with Integration with a Data Warehouse Repository
    • Previous work experience with municipal, or other large government organizations;
    • Experience with enterprise workflow and systems
    • Deep understanding of POSSE specific performance tuning
    • Mastery of POSSE StaffUI/Winchester configuration
    • Hands-on experiences working with projects and or providing application support
    • Strong written and verbal communication skills;
    • Ability to develop trusted relationships with clients;
    • Ability to work with minimum supervision in a team environment, demonstrating innovation, initiative, a customer service focus, positive ambassadorship and the ability to meet commitments.

    POSSE Technical Support Specialist Assignment Length:

    • 24 months

    POSSE Technical Support Specialist Job Location:

    • Calgary, Alberta
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