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    customer information service clerk - Surrey, Canada - A M Financial Ltd.

    A M Financial Ltd.
    A M Financial Ltd. Surrey, Canada

    5 days ago

    Default job background
    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 2 years to less than 3 years

      • Work setting

    • Business sector
    • Insurance company

      • Tasks

    • Act as spokesperson for an organization
    • Advise clients on advertising or sales promotion strategies
    • Answer written and oral inquiries
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Maintain records and statistics
    • Perform general office duties
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support

      • Type of experience

    • Call centre

      • Area of work experience

    • Marketing

      • Transportation/travel information

    • Own transportation

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure
    • Repetitive tasks

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Reliability
    • Team player
    • Judgement
    • Ability to multitask
    • Quick learner

      • Screening questions

    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Do you have previous experience in this field of employment?
    • Do you have the above-indicated required certifications?

      • Financial benefits

    • As per collective agreement
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week
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