- Delivers excellent service to our clients every time; focusing on doing what is best for our clients and the organization - making it Simpler, Faster, Better.
- Continuous pro-active and agile approach to adapt to change, to process work volumes as measured through established Client Service Commitments
- Exercise due diligence by following operational risk policies, procedures, standards and guidelines
- Takes ownership and accountability of client investigations or escalations at first point of contact and works to resolve at source, refers to manager where applicable in accordance with established client escalation protocol
- Adaptable with high business agility and willing to pivot and learn new things
- Superior knowledge of Personal and/or Business products and procedures
- Proven Information Gathering and Investigation experience
- Problem solving, processing knowledge, attention to detail with a developed sense of urgency
- Excellent organizational skills and very analytical with the ability to think outside the box
- Business hours will cover 6 AM to 8 PM local time, shifts will be discussed with individuals during the hiring process, Monday to Friday
- Good working knowledge of RBC systems (ex: Casper, Linx, Service Platform, CART, Application Launchpad , Iris, On-Demand, Originate etc.)
- Ability to make a difference and lasting impact on our clients
- Work in a dynamic, collaborative, progressive, and high-performing team
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Desktop Application Services Specialist
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Business Compliance Officer
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Office Administrative Assistant/Clerk
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Insurance Coordinator
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Building Operations Manager
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Officer, Training and Development – Mechanical, Bilingual
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Niche Technology Inc. Winnipeg, CanadaAbout Niche · Niche Technology designs, develops, supports, and implements an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live ...
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Administrative Assistant
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Inspector
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Officer, Training and Development – Mechanical, Bilingual
Found in: Appcast CA C2 A - 18 hours ago
Canadian National Railway Winnipeg, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
Operations Officer - WINNIPEG, Canada - Royal Bank of Canada
Description
Job Summary
Job Description
What is the role?
As a member of the Flex team you will be part of a dynamic team that will be trained to support numerous teams throughout Canadian Banking Client Operations. In this role, you will use your deep knowledge and experience of diverse RBC products, processes and services to effectively analyze non-standard and/or specialized transactions.
Employees within commutable distance of the RBC Advice Centre in Winnipeg (1260 Taylor Ave) will be required to work in a hybrid arrangement as per CBCO guidelines.
What will you do?
What do you need to succeed?
Nice-to-have
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted information to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Job Skills
Additional Job Details
Address:
ROYAL DIRECT CALL CENTRE, 1260 TAYLOR AVE:WINNIPEGCity:
WINNIPEGCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Personal and Commercial BankingJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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