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    Customer Service Representative - Richmond, Canada - Mr. Handyman

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    Description

    Mr. Handyman is a national franchise that provides handyman services to residential and commercial customers in our communities. We are a fast-growing company that focuses in delivering the best customer experience in the market. We're looking for a friendly and outgoing office professional in a fast past office, located in Richmond, B.C..

    We offer

    • Competitive pay
    • Fast pace, casual and friendly working environment
    • Training opportunities
    • Flexibility with hours

    Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals

    Making Recommendations and Managing Expectations withCustomers

    – You'll communicate with customers to guide them through their projects and assist with managing their expectations.

    Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

    To Succeed in this Role

    • Be highly organized and detail oriented
    • Able to manage multiple projects at any point of time
    • Possess excellent customer communication and independent work skills
    • Have computer experience with Office and Excel

    Job Requirements

    • Have 5+ years of experience in a sales or customer service capacity
    • A mindset of solving customers' problems analytically and creatively
    • Excellent communication skills

    Benefits & Pay

    Competitive to attract the best talents.

    Interested parties please forward a copy of your resume and follow the application process.



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