- Greet and assist customers in a friendly and professional manner
- Answer incoming phone calls and respond to customer emails and inquiries promptly
- Provide accurate and relevant information to customers regarding products, services, and policies
- Resolve customer complaints and concerns in a timely and satisfactory manner
- Accurately enter and update customer information in our database
- Collaborate with other departments to resolve complex customer issues
- Keep abreast of product knowledge and stay informed about new features and updates
- Support sales team by cross-selling or upselling products when appropriate
- Follow company guidelines and protocols for handling customer interactions
- Strive to meet or exceed established customer service goals and metrics
- High school diploma or equivalent
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to work well in a team-oriented environment
- Solid organizational and time management skills
- Proficient in using customer service software and computer applications
- Ability to remain calm and professional under pressure
- Flexibility to work evenings, weekends, and holidays, if required
- Must be authorized to work in [Canada]
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Dealer Support Representative
1 week ago
AutoTrader Greater Toronto Area, Canada**Description** · **Key Responsibilities**: · - Interact (primarily via telephone) with internal and external stakeholders including dealership, lending, or strategic partners to provide and process information in response to inquiries, concerns and requests related to Dealertrac ...
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Technical Customer Support Representative
1 week ago
Eurofase Lighting Greater Toronto Area, CanadaABOUT EUROFASE: · For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications. · As a leading lighting company, se ...
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Outside Sales Representative
5 days ago
Larosh Dermocosmetics Inc. Greater Toronto Area, Canada**Job description**: · **Oxygen Botanicals**, the first complete line of Oxygen-infused skin care products, is looking for an enthusiastic and knowledgeable **Outside Sales Representative** to join our team and share in our passion for the beauty industry. · As the Outside Sales ...
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Customer Service Representative
1 week ago
Avantor Greater Toronto Area, Canada**Job Summary**: · Intermediate level position; answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. · **Customer Service** **Represent**ative** · ...
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Remote Customer Service Representative
6 days ago
Avantor Greater Toronto Area, CanadaJob Summary · - Remote Customer Service Representative · - Who we are: · - At Avantor (NYSE: AVTR), we set science in motion to create a better world Our portfolio is used in virtually every stage of the most important research, development, and production activities in the indus ...
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In-field Sales Representative
1 day ago
AGM Renovations Greater Toronto Area, CanadaAre you a personable and energetic individual with excellent communication skills and a passion for marketing? DO YOU HAVE A DYNAMIC PERSONALITY AND LOOKING FOR UNCAPPED EARNING POTENTIAL? AGM Renovations is looking for you As one of the fastest-growing renovation companies in No ...
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In-field Sales Manager
1 week ago
AGM Renovations Greater Toronto Area, CanadaAre you a personable and energetic individual with excellent communication skills and a passion for marketing & sales? DO YOU HAVE A DYNAMIC PERSONALITY AND LOOKING FOR UNCAPPED EARNING POTENTIAL? AGM Renovations is looking for you As one of the fastest-growing renovation compani ...
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Bilingual Customer Service Representative
1 week ago
Avantor Greater Toronto Area, Canada**Job Summary**: · What does being an Avantor Customer Service Representative mean? · As a remote Customer Service Representative, you will work fully remote from your home while holding yourself accountable for your success and proactively supporting our customers. · Our team of ...
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Utilities Market Sales Rep
3 days ago
Channell Canada Greater Toronto Area, CanadaJob Posting: Utilities Market Sales Representative, Ontario - Canada · We are seeking a highly motivated and experienced Utilities Market Sales Representative to join our team. Our company manufactures and sells Underground Vaults, Fiber Closures, Pedestals and Metal Cabinets for ...
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In-field Sales Lead
1 day ago
AGM Renovations Greater Toronto Area, CanadaAre you a personable and energetic individual with excellent communication skills and a passion for marketing & sales? DO YOU HAVE A DYNAMIC PERSONALITY AND LOOKING FOR UNCAPPED EARNING POTENTIAL? AGM Renovations is looking for you As one of the fastest-growing renovation compani ...
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In-field Sales Representative
1 week ago
AGM Renovations Greater Toronto Area, CanadaAGM Renovations provides quality basement, bathroom, and kitchen renovations throughout the GTA and surrounding area. We pride ourselves on our commitment to quality products and execution and the highest ratings for customer satisfaction. AGM is growing, and we are looking to hi ...
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Sales Representative
1 week ago
Platinum Home Design & Renovations Greater Toronto Area, Canada**Platinum Home Design & Renovations Sales Rep Job Listing** · **Job Title**: Sales Representative · **Company**: Platinum Home Design & Renovations · **Location**: Greater Toronto Area, ON · **Job Type**: Full-time, Commission-Based · **Salary**: 100% Commission-Based with an av ...
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Technical Sales Representative
5 days ago
Advanced Motion & Controls Ltd. Greater Toronto Area, Canada** the Opportunity** · We need a **Technical Sales Representative **to join our team We have experienced significant growth in the East GTA, and we want you to be a part of it · - Do you want to work with leading edge technologies in robotics, automation & machine safety? · - Do ...
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Public Adjuster
1 day ago
XALT Claims Management Greater Toronto Area, Canada**Responsibilities**: · - Represent clients in the insurance claims process by investigating, analyzing, negotiating and settling property claims on behalf of policy holders · - Interpret policy conditions and coverage for policy holders · - Conduct investigations to determine th ...
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Junior Account Executive
1 week ago
Impact Technical Products Greater Toronto Area, Canada**Junior Account Executive/Technical Sales Representative - Ontario** · **Qualifications**: · - Bachelor's degree in Engineering, Business, or other, **or** demonstrated technical sales experience. · - Strong office computer skills with proficiency in MS Office & the ability to l ...
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Field Sales Representative
3 days ago
Vin Bon Greater Toronto Area, Canada**About Us**: · Vin Bon is a premier wine producer specializing in high-quality wine products. With a commitment to excellence and innovation, we offer a diverse range of wines crafted to delight the palate of every wine enthusiast. · We are seeking a motivated and dynamic Field ...
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Junior Public Adjuster
1 day ago
XALT Claims Management Greater Toronto Area, Canada**Responsibilities**: · - Represent clients in the insurance claims process by investigating, analyzing, negotiating and settling property claims on behalf of policy holders · - Interpret policy conditions and coverage for policy holders · - Conduct investigations to determine th ...
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Sales Representative
2 days ago
INNOCON INC Greater Toronto Area, Canada**Objective & Overview** · Promote and manage the sale of Ready Mix Concrete, cultivating new customers and opportunities within a designated geographic region while supporting existing accounts as they navigate projects within the overall Innocon commercial service area. The inc ...
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Full-time Charity Fundraiser
9 hours ago
UP Fundraising Greater Toronto Area, Canada Full timeUP Fundraising was recognized as one of the fastest-growing companies in North America by Inc. 5000 Magazine · Are you someone who is target driven and passionate about making a difference? Are you looking for a role to showcase your skills and experience? UP Fundraising is growi ...
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Programs Sales Coordinator
2 days ago
Tourism Industry Association of Ontario Greater Toronto Area, CanadaCompany Summary: The Culinary Tourism Alliance is a not-for-profit organization on a mission to ensure that culinary tourism is a meaningful and sustainable contributor to local economies in destinations worldwide. · - Location: Greater Toronto Area · - Date Posted: 10 Aug 2023 · ...
Customer Support Representative - Greater Toronto Area, Canada - Clarity Recruitment HR
6 days ago
Description
Job Location: Canada
We are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to exceed expectations with every interaction.
As a customer service representative, you will actively listen to customers' needs, empathize with their concerns, and respond promptly and professionally to resolve any issues. You will be responsible for accurately entering and updating customer information in our database, maintaining confidentiality and adhering to relevant policies and procedures. You will also have the opportunity to contribute to improving our customer service processes, identifying trends and areas for improvement.
Responsibilities
Requirement