- Perform Field Service repairs and Installations of strapping equipment.
- Perform Preventative Maintenance on equipment as scheduled.
- Provide customer training on the proper use of the equipment and its maintenance.
- Work closely with our customers to resolve machine performance issues and determine required services or repairs.
- Accurately evaluate problems and develop an action plan to make repairs to both mechanical and electrical.
- Prepare to have all necessary parts and tools available to perform the task at hand.
- Work closely with Engineers and report specific machine issues that might require changes.
- Ability to connect to and change PLC settings provided by engineers for Allen Bradley Control Logics and Siemens.
- Perform diagnostics utilizing test meters and hand tools to correct failures of equipment components.
- Maintaining control of your vehicle parts inventory, supplies, and tools
- Complete service call documentation using wireless devices. Perform exit meetings with customer staff on the work performed.
- Commute in company vehicles and at times long distances.
- In-house training with continuous on-the-job field training with senior field staff
- Corporate expense account/credit card
- Company laptop, cell phone, and car.
- All required Personal Safety Equipment
- Company logoed clothing
- All supporting parts inventory needed for equipment maintenance.
- Company-supplied tools
- A strong working knowledge of the mechanical and electrical field
- Knowledge of PLC programming, hydraulic and pneumatic technology
- Solid written and verbal communication skills
- Ability to effectively use and read measuring instruments, such as multimeter, amp meter, micrometers, and calipers.
- Ability to establish effective rapport with all levels of employees and customers.
- Ability to take initiative and work independently.
- Competent customer services skills, with the ability to analyze the root cause and find permanent solutions to issues.
- Ability to engage in extensive customer interaction.
- Solid computer skills (MS Office Applications and Windows-based programs)
- Corrugated industry experience is preferred.
- Minimum 3 years of field or plant equipment maintenance experience
- High school diploma; Associate degree is an asset.
- A valid driver's license.
- Solid Mechanical / Electrical background
- PLC experience preferred.
- Medical, Dental, and Vision benefits
- Life and STD Benefits
- Retirement savings program
- Paid vacation and holidays.
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Service Technician - Ontario, Canada - Meridia Recruitment Solutions
Description
Field Service Technician
Whitby, ON
Reference No. CG- 17097
Our client, a leading provider of end-of-the-line packaging systems with over 50 years within Canada and globally, is seeking a Field Service Technician to support the Whitby manufacturing workshop to help expand the technical service force throughout the greater Toronto area in order to bring world-class service and quality to their customers.
Duties and Responsibilities:
Team, Training, and Support:
Skill Required:
Experience and Education:
Excellent Pay and Benefits package:
This is a diverse workforce and equal opportunity employer that welcomes applications from all races and genders.