Building Representative - Cambridge, Canada - GreenWin

GreenWin Cambridge, Canada

Found in: Talent CA C2 - 6 days ago

Full time

Description

Job Description

Summary: The Building Representative & Maintenance Technician plays a pivotal role in ensuring the smooth operation and upkeep of residential properties, focusing on both tenant relations and maintenance tasks. This multifaceted position requires a proactive individual with strong customer service skills and a solid understanding of building maintenance principles.

This is a full-time, live-in position which will require the Building Representative to live on site in the provided apartment.

What you'll get to do:
Customer Service & Tenant Relations:

Serve as the primary point of contact for residents, addressing inquiries, concerns, and complaints in a timely and professional manner

Facilitate the leasing process in accordance with Greenwin policies, maintaining accurate records and ensuring tenant happiness

Perform administrative tasks, including documenting situations, handling work orders, and presenting office updates to tenants

Be available on call for after-hours emergencies, advancing issues to management as necessary

Handle legal documentation related to rent collection and landlord-tenant disputes as advised

Building Maintenance & Operations:

Conduct day-to-day building operations, including routine maintenance tasks and ensuring cleanliness of common areas

Prepare apartments for new tenants and assist with move-in and move-out processes

Supervise and maintain cleanliness of garbage chutes, compactor, and exterior areas

Perform seasonal duties such as gardening, snow removal, and salting, adapting to building needs as directed

Administer the work order system, ensuring all maintenance tasks are completed promptly and efficiently

Conduct regular inspections of building systems and equipment, coordinating with service contractors as needed

Assist with monthly building inspections and provide support for general purchasing and inventory management

Demonstrate proficiency with fire safety, HVAC, and security systems, ensuring compliance with regulatory requirements

Who you are:

Prior experience as a Building Representative or Maintenance experience preferred

Minimum 3-5 years of building maintenance experience, with basic carpentry, electrical, and plumbing skills

Additional educational or trades courses are an asset

Solid understanding of general tools and health and safety regulations

Excellent organizational, time management, and communication skills

Ability to work independently with minimal direction and as part of a team

Detail-oriented and customer service-focused, with a proactive approach to problem-solving and task execution

Willingness to work long hours and under pressure, including occasional on-call duties

Intermediate digital literacy and a professional demeanor

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