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- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Attention to detail
- Client focus
- Judgement
- Organized
- Team player
- Flexibility
- Reliability
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
technical support specialist – information technology - Calgary, Canada - AB DIGILIFE LTD.
