technical support specialist – information technology - Calgary, Canada - AB DIGILIFE LTD.

    AB DIGILIFE LTD.
    AB DIGILIFE LTD. Calgary, Canada

    1 month ago

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    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 2 years to less than 3 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Work conditions and physical capabilities

    • Attention to detail
    • Personal suitability

    • Client focus
    • Judgement
    • Organized
    • Team player
    • Flexibility
    • Reliability
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 40 hours per week