- Bilingual - Fluent in French and English.
- Collaborate with internal teams and stakeholders to define project scope, objectives, and deliverables, ensuring alignment with customer requirements.
- Assist in the creation of SOWs outlining the full project implementation blueprint.
- Coordinate and manage large scale, enterprise level, professional services delivery projects from initiation to completion, ensuring adherence to timelines, quality standards, and budgetary constraints.
- Develop comprehensive project plans, including task schedules, resource allocation, and risk management strategies.
- Manage project progress, identifying and addressing any issues or deviations from the plan in a proactive and timely manner.
- Conduct regular project status meetings, providing updates to stakeholders and addressing any concerns or questions.
- Facilitate effective communication and collaboration among cross-functional teams involved in project delivery, ensuring a seamless and efficient workflow.
- Provide input and recommendations in project scoping, feasibility assessments, and resource allocation.
- Manage project budgets, tracking expenses, and optimizing resource utilization to achieve financial targets.
- Manage project change control with the Customer and issue Change Requests as needed.
- Foster and strengthen client relationships through regular communication, understanding their needs, and providing exceptional customer service.
- Actively participate in critical initiatives impacting change within the organization, driving project success, and contributing to continuous improvement efforts.
- Enhance internal project management delivery processes.
- Coach and train junior project managers.
- At least 5 years of experience in project managing implementations, preferably in the Workforce Management space.
- At least 5 years of experience within a Consulting organization working directly on external Customer projects.
- Proven experience as a Senior Project Manager, particularly working closely with high-touch IT customers undergoing transformation projects within enterprise companies.
- IT project experience as a consultant implementing software.
- Ability and fearlessness to work in an environment where the implementation processes and methodologies are flexible and adapted to the Customer and situation.
- Strong ability to align with the customer's vision and adjust project timelines accordingly, while maintaining core milestone and deliverable due dates.
- Experience collaborating with Customer's low to mid-level project managers to ensure seamless project execution.
- Proficiency in both waterfall and agile methodologies, with the ability to adapt and utilize the most appropriate approach for each project.
- Self-sufficiency, autonomy, and proactive initiative to drive project success toward committed objectives.
- Ability to effectively inspire and drive the project team towards achieving the objectives within the specified time constraints.
- Demonstrating patience and fostering a positive attitude while providing support to the technical team during the process implementation.
- Proficiency and adaptability in working within a dynamic environment characterized by cutting-edge technology, requiring the simultaneous acquisition of IT knowledge alongside consultants.
- Creative and critical thinking skills, capable of exploring innovative solutions and suggesting alternate approaches when necessary.
- Comprehensive understanding of project management principles, including scope management, resource allocation, quality assurance, risk management, and issue resolution.
- Exceptional client and account management abilities, with a track record of building and maintaining strong relationships.
- Ability to collaborate effectively with diverse teams and support complex projects, ensuring smooth coordination and successful outcomes.
- Excellent written and oral communication skills, with the ability to convey complex ideas clearly and concisely.
- Experience as Team Lead or Functional Lead
- Scrum Certification
- Experience writing Statements of Work and/or business proposals.
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Description
Senior Bilingual Project Manager
Responsibilities & Qualifications include: