Jobs
>
Toronto

    Resourcing and Deployment Manager - Toronto, Canada - PwC Management Services LP

    PwC Management Services LP
    PwC Management Services LP Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Description

    & SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

    Our team is led by the national administrative services team that oversees executive assistants and team assistants, administrative support concierge, dual support specialists, office services, document production, meeting and events, and project management. You'll help our team with calendar management, internal and external client scheduling, travel arrangements, expense reconciliation, client or account research, report generation and review, and routine communication management.

    Meaningful work you'll be part of

    As a Resourcing and Deployment Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

  • Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm's strategic priorities, achievement of business metrics, and resolving unassigned clients and reallocations for new CSS joiners/leavers
  • Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak season metrics
  • Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements
  • Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments,and participate in team initiatives for technology enhancements that drive operational improvement
  • Coach and oversee RM specialists, ensuring adherence to strategic resourcing processes and junior staffing procedures
  • Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts
  • Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs
  • Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization, chargeable hours, and headcount adjustments
  • Develop expertise in RM technology, particularly TalentLink Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all TalentLinkmodules to staff, while focusing on technological enhancements and the development of new tools for continuous improvement
  • Ensure staff assignments comply with firm quality standards (QMSE)

    • Experiences and skills you'll use to solve

  • Solid understanding of Resource Management, including forecasting, strategic planning, and how these elements connect to overarching business strategy
  • Proficiency in data analysis and storytelling through data with the capability of interpreting findings to provide actionable insights
  • Exceptional communication skills in English (both written and verbal) with a proven track recordto negotiate and influence effectively in high-stress situations while maintaining composure and empathy; consult with others, build relationships, facilitate group discussions, and execute on change management activities
  • Demonstrated ability to make independent decisions and exercise excellent judgment without oversight
  • Experience in leading and coaching teams, with a proven record in strategic and creative thinking
  • Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions
  • Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all interactions
  • Ability to manage ambiguity and complex projects, think strategically, and demonstrate agility under tight deadlines
  • Experienced in setting priorities, meeting, and exceeding deadlines while maintaininga high level of integrity and confidentiality
  • Proven track record of effective change management execution and the ability to deal confidently with partners and staff at all levels
  • This is an 18-month full-time contract opportunity

    • Why you'll love PwC

    We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:

    The most connected firm through activity based working

    PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

    Education

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications

    Required Skills

    Optional Skills

    Desired Languages

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date

    May 31, 2024At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: . Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c'est notre personnel. Et c'est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l'expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n'est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi.Pour en savoir plus sur l'inclusion et la diversité chez PwC Canada: . Faites partie de La Nouvelle équation.
  • McDonald's Corporation

    Deployment Manager

    3 weeks ago

    McDonald's Corporation Toronto, Canada

    Company Description · McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovat ...

  • McDonald's

    Deployment Manager

    3 weeks ago

    McDonald's Toronto, Canada

    Company Description: · McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innova ...

  • McDonald's

    Deployment Manager

    1 day ago

    McDonald's Toronto, Canada

    Company Description: · McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innova ...

  • Plaxonic Technologies Inc.

    Deployment Project Manager

    1 week ago

    Plaxonic Technologies Inc. Toronto, Canada

    **Role - DPM - Deployment Project Manager** · **Location - Toronto, Ontario (CANADA)** · **Duration - 6 months + extendable** · - Responsible for all Solutions Deployment scope on a given Project. · - Organize the logic of SD work with the SD Team Leaders, the SMO, and the Projec ...

  • Plaxonic Technologies Inc.

    Deployment Project Manager

    2 weeks ago

    Plaxonic Technologies Inc. Toronto, Canada

    **Role - DPM - Deployment Project Manager** · **Location - Toronto, Ontario (CANADA)** · **Duration - 6 months + extendable** · - Responsible for all Solutions Deployment scope on a given Project. · - Organize the logic of SD work with the SD Team Leaders, the SMO, and the Projec ...

  • Atlantis

    Deployment Project Manager

    3 weeks ago

    Atlantis Toronto, Canada

    **DPM - Deployment Project Manager (railway domain)** · **Location - Montreal, QC / Toronto (onsite only)** · **Languages required -English** · **Mandatory Skills**: · - 12+ years working experience in Design and Deployment of a project · - Railway domain experience is mandatory ...

  • Plaxonic Technologies

    Dpm (Deployment Project Manager)

    2 weeks ago

    Plaxonic Technologies Toronto, Canada

    Role: · - **DPM - Deployment Project Manager** · Location: · - **Toronto, Ontario ,CANADA** · Duration: · - Fulltime · Job description: · - Responsible for all Solutions Deployment scope on a given Project. · - Organize the logic of SD work with the SD Team Leaders, the SMO, and ...

  • Shaw Communications

    Project Manager, Network Deployment

    2 weeks ago

    Shaw Communications Toronto, Canada

    A little about us · What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their ...

  • Air Canada

    Manager Operations, Resource Deployment

    3 days ago

    Air Canada Toronto, Canada

    **Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · Manager Operations, A ...

  • Docebo

    Technical Deployment Manager, Onboarding

    12 hours ago

    Docebo Toronto, Canada

    Hey you \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8 · We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training \uD83D\uDCBB We believe learnin ...

  • The Kraft Heinz Company

    Deployment Manager

    2 weeks ago

    The Kraft Heinz Company Toronto, Canada Full time

    Description · Overview · As the EWM Deployment Manager, you will be responsible for crafting and driving the SAP EWM implementation plan. You will build detailed understanding of the business processes to be an effective conduit between business, development team, and 3PL end us ...

  • Moneycorp

    Technical Deployment Manager

    3 weeks ago

    Moneycorp Toronto, ON, Canada

    The Role The Payment Solutions Technical Integration Manager is responsible for managing the full lifecycle of client integration from inception and pre-sales, technical consultation to production go-live, with a strong focus on the technical aspects of the integration. They will ...

  • EightSix Network Inc

    Technical Deployment Manager

    3 weeks ago

    EightSix Network Inc Toronto, ON, Canada

    Payment Solutions Technical Integration Manager · Part Time / Full Time · Payment Solutions Technical Integration Manager · The Payment Solutions Technical Integration Manager is responsible for managing the full lifecycle of client integration from inception and pre-sales, te ...

  • Plaxonic Technologies

    Deployment Project Manager

    2 days ago

    Plaxonic Technologies Mississauga, Canada

    **Role: · - **_**Deployment Project Manager**_ · **Location: · - Mississauga Canada** · **Duration: · - Long term contract** · Job Description & Skill Requirement: · - Responsible for all Solutions Deployment scope on a given Project. · - Organize the logic of SD work with the SD ...

  • PwC

    Resourcing and Deployment Manager

    2 weeks ago

    PwC Toronto, Canada

    A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming cal ...

  • Americold Logistics, LLC

    Manager, WMS Deployment

    1 day ago

    Americold Logistics, LLC Brampton, Canada

    About Us: · Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which ...

  • L&T Technology Services

    DPM - Deployment Project Manager

    3 weeks ago

    L&T Technology Services Toronto, Canada

    Job Description & Skill Requirement: · • Responsible for all Solutions Deployment scope on a given Project. · • Organize the logic of SD work with the SD Team Leaders, the SMO, and the Project team. · • Reconciles bottom-up SD planning inputs from Team Leaders to top-down plannin ...

  • Intelex Technologies

    Quality Management and Deployment Lead

    3 weeks ago

    Intelex Technologies Toronto, ON, Canada

    A core part of the CX Operations team, the Customer Success Operations Leader will lead the identification, prioritization, and execution of strategic initiatives by working closely with Customer Success (CS) and other CX teams. The Customer Success Operations Leader will develop ...

  • Scotiabank

    Bilingual Senior Manager, Digital Products and Channel Deployment

    1 week ago

    Scotiabank Toronto, Canada

    Requisition ID: 198929 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · Senior Manager, Digital Products and Channel Deployment, IB Insurance · Purpose · Leads and oversees IB Insurance in Caribbean, Central America, Mexi ...

  • Walmart Canada Corp

    Deployment Management Senior Manager

    1 week ago

    Walmart Canada Corp Mississauga, ON, Canada

    The Senior Manager, Customer Loyalty & Performance's main objectives will be delivering the insights and analytics for our customer engagement program, define the customer segments, analyze and project the customer health metrics required to build personalization and deliver rele ...