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    Night Auditor - Whistler, Canada - Vacasa

    Vacasa
    Vacasa Whistler, Canada

    6 days ago

    Default job background
    Description

    What we're looking for

    The Night Auditor is responsible for overall resort operations during the night shift. The primary focus (not an exhaustive list) is on all Front Desk and Night Audit responsibilities, including overseeing the property, handling complaints, assisting guests, addressing disturbances, entering and auditing reservations, preparing arrival documentation, and collecting payments as appropriate.

    Compensation

  • $ CAD / hour
  • More benefits and company perks information below

    • What you'll do

  • Overnight shift report
  • Close out the previous day, set to the current day
  • Close open items as appropriate from day shifts
  • Security walk-throughs every 2 hours
  • Guest/owner interactions as necessary
  • Address or report disturbances
  • A first reporter for medical and other emergencies
  • Ensure late arrivals are tracked to the next day if applicable
  • Open tickets as appropriate (from a walkthrough or guests/owners)
  • Run Arrivals and Departures reports as appropriate
  • Assemble check-in packets, make key cards and parking passes
  • Other duties, as assigned

    • Skills and Position Requirements

  • Knowledge
  • Judgment
  • Confidence (alone during overnight shift)
  • Technical Skills
  • Attention to detail
  • Basic computer skills
  • Work Experience
  • Front Desk, Hospitality, customer/guest facing
  • Must be able to walk distances, lift luggage

    • Work Environment and Physical Demands

  • Availability to work Sunday through Saturday, early mornings and evenings as needed (11 PM until 7 AM).
  • Occasional need to perform housekeeping and/or inspection duties
  • Ability to stand, sit, and walk for an extended period of time Reach overhead and below the waist Regularly push, pull, and lift up to 25 poundsOccasionally lift or move up to 50 pounds Bend, stoop, squat, kneel, and twist
  • Ability to use hands to finger, handle or feel, and reach with hands and arms
  • The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

    • What You'll Need

  • Reliable transportation required

    • Work Environment

  • Indoor and outdoor
  • Not eligible for telework
  • Variable schedule; operates with autonomy to complete job duties.
  • Structure of the position: fixed schedule, variable schedule, autonomy of task completion
  • Works alone overnight (11 PM until 7 AM)

    • Availability

  • Available to work Sunday through Saturday
  • Weekends
  • Overnight

    • Travel

  • Travel required for less than 10% of the time

    • What you'll get

  • Extended Medical and Dental
  • Registered Retirement Savings Plan - company match
  • Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you'll need to be successful
  • Great colleagues and culture, monthly socials

    • We do not have staff accommodation available. Must be legally eligible to work in Canada.

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