Jobs
>
Mississauga

    Technical Service Representative I - Mississauga, Canada - Husqvarna Group

    Husqvarna Group
    Husqvarna Group Mississauga, Canada

    6 days ago

    Default job background
    Full time
    Description

    The Technical Services Team supports our Dealer and Retailer channels by resolving issues with our products and warranty. The Technical Product Specialist level 1 is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products at an entry level. The Primary responsibility is to provide technical product support to our Dealer and Distributor Network

    What You Need to Know:

    • Respond to Husqvarna technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System).

    • Technicians are required to remain logged in to the systems and process received or assigned cases using phone, chat, email, CRM (Customer Relations Management System), Web Warranty and written correspondence on a daily basis within department metrics.

    • Trouble shoot, Diagnose and Evaluate individual case information in order to provide repair and warranty support.

    • Record details of cases in CRM, as well as actions taken.

    • Provide clear solutions for product repair, replacement or policy adjustment.

    What We Are Looking For:


    • Exceptional knowledge of Outdoor Power Products and applications.


    • Exceptional oral and interpersonal skills. Ability to verbally communicate information clearly and concisely ensuring customers' comprehension.


    • Developed computer navigational and organizational skills.


    • Can pass typing accuracy test with 25 wpm or more.


    • Basic/Entry level capability of MS Office (word, excel,outlook).


    • Multi-tasking skills.


    • Experience utilizing and applying customer service skills.


    • Minimum high school graduate or GED.


    • 1-3 years of engine or mechanical experience.


    • Experienced with electronic parts lookup systems, and electronic technical information environment.


    • Physical demands: occasional repair shop and training duties requiring lifting up to 50 lbs, bending, stooping, etc; ability to operate turf care machinery for application training.

  • Bilingual in French and English preferred.

    • Husqvarna provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Last date to apply:

    We are continuously accepting applications
  • The Cigna Group

    Bilingual Customer Service Representative

    14 hours ago

    The Cigna Group Toronto, Canada

    Le personnel du Centre d'appels à l'intention des fournisseurs agit à titre d'intermédiaire entre les fournisseurs et Express Scripts Canada en ce qui concerne les demandes quotidiennes relatives au traitement des demandes de règlement. Le représentant du Centre d'appels doit ref ...

  • Northbridge Financial Corporation

    Client Service Representative

    1 week ago

    Northbridge Financial Corporation Mississauga, Canada

    Nous sommes Les assurances Federated. Nous servons les entreprises canadiennes avec fierté depuis 100 ans. Nous sommes reconnus comme étant l'un des plus importants fournisseurs d'assurance des entreprises au Canada. Nos employés sont engagés à répondre aux besoins particuliers d ...

  • Medline Industries Inc

    Customer Service Representative

    1 week ago

    Medline Industries Inc Mississauga, Canada

    **Primary Location** CA-ON-Mississauga · **Other Locations** CA-Ontario, CA-ON-Brampton · **Value Proposition** · As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives - this means being deeply committed to the health and well-being of our ...

  • Intelcom

    Operations Customer Service Representative

    5 days ago

    Intelcom Mississauga, Canada

    Ride the next mile with us · - Operations Customer Service Representative · Why choose Intelcom and become one of our Operations Customer Service Representative? · - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and d ...

  • Michelin

    Customer Service Representative Aftermarket

    2 days ago

    Michelin Mississauga, Canada

    Customer Service Representative Aftermarket · Michelin, le leader mondial de la fabrication de pneus embauche · REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et ni ...

  • Intact

    Bilingual Customer Service Representative

    1 day ago

    Intact Mississauga, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...

  • FCT

    Representative, Customer Service

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • FCT

    Customer Service Representative

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • Fine Sight Solutions Inc.

    Customer Service Representative

    1 week ago

    Fine Sight Solutions Inc. Mississauga, Canada

    Our office is actively searching for a Customer Service professional to join our team. · The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, ...

  • Barnes & Aidi

    Customer Service Representative

    1 week ago

    Barnes & Aidi Mississauga, Canada

    THIS IS NOT A REMOTE POSITION. · We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. · Full-time: Monday to ...

  • People Corporation

    Customer Service Representative

    1 week ago

    People Corporation Mississauga, Canada

    We are seeking a Customer Service Representative to join our BPA team in Mississauga. · A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to ...

  • Barnes & Aidi

    Customer Service Representative

    1 week ago

    Barnes & Aidi Mississauga, Canada

    **THIS IS NOT A REMOTE POSITION** · **NOW SEEKING: CUSTOMER SERVICE REPRESENTATIVES** · **Full-Time Opportunities: Monday-Friday (11:30 p.m.9:00 p.m.) & Saturday 12:00 p.m.6:00 p.m. (optional)** · **Weekly Compensation: $500.00-$1, average pay) (details disclosed at interview)** ...

  • People Corporation

    Employer Services Representative

    1 week ago

    People Corporation Mississauga, Canada

    We are seeking a Employer Services Representative to join our BPA team in Mississauga. · The Employer Services Representative's job functions include processing of employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by ...

  • Innotech-Execaire Aviation Group

    Customer Service Representative

    1 day ago

    Innotech-Execaire Aviation Group Mississauga, Canada

    The SkyCharter Customer Representative (CSR) is responsible to the Customer Service Supervisor for the customer-focused activities within the SkyCharter's VIP Lounge. The position is based out of Pearson International Airport at SkyCharter's FBO facilities in Mississauga. · **Res ...

  • Strongco

    Customer Service Representative

    4 days ago

    Strongco Mississauga, Canada

    **Province**: Ontario · **Branch**: Mississauga · **Employment Type**: Full Time · **Number of Positions**:1 · **SUMMARY** · The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providin ...

  • Omega Holdings

    Customer Service Representative

    1 day ago

    Omega Holdings Mississauga, Canada

    Custom Coils Canada is a privately owned company which was originally founded in 1960, with its head office located in Mississauga, Ontario Canada. · The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · ...

  • Crunch Fitness-Mississauga

    Member Services Representative

    14 hours ago

    Crunch Fitness-Mississauga Mississauga, Canada

    Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. · Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member ex ...

  • Best Buy

    Customer Service Representative

    1 week ago

    Best Buy Mississauga, Canada Part time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...

  • ITN Logistics

    Customer Service Representative

    1 week ago

    ITN Logistics Mississauga, Canada

    The 3PL Customer Service Representative will be providing exemplary service to ABC clients in order to meet or surpass customer expectations. The CSR will be responsible for creating a world-class experience by interacting with the customers and responding to orders, inquiries, c ...

  • Tarion

    Warranty Services Representative

    1 week ago

    Tarion Mississauga, Canada

    **Department**:Warranty Services · **Type of Position**:Full Time, Permanent · **Location**:Home Office, West of Greater Toronto Area · **Reporting to**: Manager, Warranty Services · **About Tarion** · Since 1976, Tarion has provided new home warranty protection to more than 2 mi ...