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    PT Reception - Calgary, Canada - BMW Gallery

    BMW Gallery
    BMW Gallery Calgary, Canada

    2 weeks ago

    Default job background
    Part time
    Description

    REV UP YOUR CAREER with Dilawri Group

    BMW Gallery is actively searching for a Receptionist to join the team at Dilawri Group

    Dilawri Group of Companies and its employees are guided every day by a set of values that serve as the foundation for how we operate.

  • Passion for Excellence – To be the best, all the time.
  • Integrity – We are professional, ethical, honest and accountable.
  • Teamwork – We promote and environment of collaboration and respect.
  • Customer Focused – We ensure every customer is satisfied.
  • Willingness to Grow – We continuously innovate and improve.
  • Make a Difference – We support the communities we serve.

    • ABOUT THE ROLE

  • As the receptionist at BMW Gallery, you are the Manager of First Impressions. As the first point of contact for clients, you require exceptional customer service skills and professional phone etiquette. You will greet and assist clients when they first arrive at the dealership.
  • Responsible for answering and directing all incoming phone calls in a professional and courteous manner.
  • Provides basic information about the dealership and the Dilawri Group in order to answer inquiries and to refer customers to the appropriate individual or department.
  • Maintains the cleanliness of the customer waiting lounge and ensures it is well stocked.
  • Performs administrative duties such as recording sales traffic, distributing schedules for Sales Representatives, maintaining gas chit books and receipts, updating telephone lists, updating vehicle inventory lists and ordering business cards.
  • Reviews appointments and deliveries in dealership software and maintains customer relationship management alerts and customer maintenance.
  • Part-Time Role (Wednesday- Friday, 3:00pm-6:00pm) & Saturday, 9:00am-6:00pm

    • ABOUT YOU

  • You are committed to offering world class customer service and building lifelong customer relationships.
  • You have a growth mindset and are continuously innovating and developing your skills.
  • You thrive in an environment that supports collaboration and respect.
  • You are passionate about making a difference.
  • You are honest, trustworthy and care about providing the best possible customer experience.

    • Give us the right attitude, we'll give you the rest

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