- Elicit, analyse, validate, and document business, organisational and/or operational requirements, with a view to bridging the needs of the business with the use of IT.
- Be part of a product team and work within a hybrid SDLC/Agile framework, to implement new or upgraded systems into the Canadian business.
- Communicate confidently and effectively, demonstrating the ability to rapidly build rapport and gain credibility, and building professional relationships with all stakeholders.
- The Specsavers Canada IT Department including the IT Director
- Specsavers Store Staff and Support Office staff within Canada
- All Canada business departments in alignment with Product Teams
- Software Developers, Architects, Project Managers and Test analysts, both onshore and offshore
- Third party software suppliers
- Ensuring that key stakeholders are engaged and involved during elicitation.
- Use of various elicitation techniques to obtain requirements and other information.
- Accurately and clearly capture and document information during elicitation sessions.
- Ensuring that requirements captured during elicitation can be traced back to a genuine business need or problem and are globally aligned wherever possible.
- Validating the requirements captured during elicitation with key stakeholders.
- The ability to negotiate and influence requirements gathered for a project.
- Working with key stakeholders to achieve consensus on priority of requirements, ensuring that the most critical requirements are focused on.
- Understanding the impact that the prioritization has on the overall solution, project, time constraints, costs, and business benefit.
- The ability to focus on business value, ensuring that requirements meet the business needs.
- The ability to organize large volumes of requirements.
- The ability to clearly model requirements using a combination of formats, diagrams, and models.
- Determining the most appropriate BA approach to use for each piece of work.
- Gaining stakeholder and team buy-in to the approach selected.
- Accurately identifying project stakeholders and assessing their levels of influence and authority.
- The ability to manage stakeholders through excellent relationship building skills.
- Identifying risks and issues to the product team as and when they occur.
- Providing estimates on all Business Analysis activities within a project.
- Ensuring business approval to progress into Design, Development and Test phases as per hybrid methodology.
- Effectively managing impacts of changes to scope and requirements.
- The ability to manage conflict and work collaboratively with the product team.
- Ensuring that requirements are traceable, reusable and communicated effectively.
- Ensuring requirements are detailed enough to support each stage of the project life cycle.
- The ability to validate that the solution meets the business needs.
- Assess the effects and impacts of defects or issues and prioritize defects.
- To develop and generate acceptance criteria for agreed business requirements (for example DOR - Definition of Ready, DOD - Definition of Done).
- To aid in test planning and review of test scenarios.
- To provide input, and review, related training documentation.
- Maintaining a focus on BA industry standards, with a view to improving best practice within Specsavers.
- Strive for continued personal development in relation to Business Analysis skills.
- To provide subject matter expertise, guidance, and support to other team members on all matters relating to business analysis.
- 3-5 years' experience in a similar role.
- A tertiary-level academic qualification, preferably with an IT and/or business focus.
- Exposure to an Enterprise Process Model to drive change management and process improvement.
- Utilizing industry-standard best practice BA techniques including requirements elicitation, verification and validation, gap analysis, UAT facilitation, and test scenario development.
- Experience of working within agile, waterfall and hybrid delivery methodologies.
- Sound analytical thinking and problem-solving skills.
- Excellent communication skills with the ability to liaise confidently with stakeholders at all levels - you will need to be dynamic, assertive, and diplomatic in this role, and possess solid influencing, negotiation, and presentation skills.
- Able to deliver well thought-out messages and concepts effectively to ensure maximum understanding and engagement.
- Pro-active and self-motivated: ability to work autonomously and as part of a team
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Business Analyst - Burnaby, BC, Canada - Specsavers
Description
Salary: $78,000 - $93,000
Actual compensation within the range will be based on experience
We also offer quarterly variable compensation package (bonus) + benefits