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Brantford

    Full Time Community Relations Coordinator - Brantford, Canada - Armée du Salut Québec

    Armée du Salut Québec
    Armée du Salut Québec Brantford, Canada

    3 days ago

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    Full time
    Description

    Description

    The Community Relations Coordinator is responsible to create a positive public image of The Salvation Army by promoting and increasing public awareness of the Mission and Vision of The Salvation Army. The goal of this position is to enhance donor/funding and volunteer support to help Community and Family Services (and affiliated ministry units) achieve its mission and influence in the community.

    KEY RESPONSIBILITIES:

    General

  • Ensure that all duties are completed in accordance with the principles, standards, policies, and procedures of The Salvation Army.
  • Assist and support Brantford Community and Family Services to achieve its mission and influence in the community through increased presence, public awareness, and funding support for local community services / ministries.
  • Actively engage current and new community partners to ensure the Mission & Vision of The Salvation Army and the work of The Salvation Army in Brantford is understood.
  • Work in cooperation with local support personnel as well as support from the Divisional Development and Public Relations Department.
  • Assist in maintaining government and community relationships (in partnership with the CFS Management Team, Ministry Unit Leaders and Divisional Headquarters.
  • In conjunction with the CFS Management team, support and maintain efficient and effective community relationships with business, corporate, organizations and other potential partners; facilitate the development, implementation, and evaluation of a short-term and long-range strategic community relations plans.
  • In cooperation with the CFS team, develop, update, and maintain promotional materials, including social media postings and CFS website.
  • Assist the team as required to maintain smooth operations including helping with the Food Bank intact from time to time.

    • Program

  • Actively engage/enlist the community members and local business to provide both volunteer services and monetary support where able; including but not limited to the Annual Christmas Kettle Campaign.
  • Provide administrative, organization and practical support to Christmas Kettle Campaign and other fundraising initiatives; assume the role of Christmas Kettle Coordinator.
  • Ensure that the staff and volunteers work together to achieve the purpose of the organization and enhance the ministries, mission, and vision of The Salvation Army.
  • Solicit program funding proposal opportunities from business, corporate, organizations and various levels of government, and other potential partners.
  • Assist with the preparation of funding proposals and grant applications as required.
  • Plan and organize or support organizers of fundraising events and other events as required/requested.
  • Seek opportunities to build and foster personal relationships & partnerships with local business and community groups.
  • Maintain a presence at local community events, fairs.
  • Create and deliver presentations not limited to: Service Clubs, Churches, organizations, schools in
  • Create new fundraising initiatives and provide ongoing updates, in coordination with Community & Family Services management team.
  • Network with corporate, business and community sponsors for the purposes of helping to secure funding or gift-in-kind donations for the work and ministry of The Salvation Army Brantford Community & Family Services.

    • Human Resources

  • Responsible for the direct supervision of the Annual Christmas Kettle Campaign staff and volunteers; develop the team to execute the deliver & pick up of kettles.
  • Provide ongoing, consistent coaching, performance feedback, and manage the evaluation (including probationary evaluations) of employees they supervise, ensuring that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
  • Responsible to ensure that each position for those supervised has a clearly defined and up-to-date job description and job duties, outlining that employee's authority and responsibilities, in consultation with the supervisor.
  • Prepare, post, and maintain all departmental work schedules for those supervised in accordance with operational requirements ensuring adequate coverage.
  • Identify training requirements, make recommendations, and develop strategies and recommendations for employee and volunteer development.

    • Administration and Digital Media

  • Maintain accurate written financial reports, records, logs of activities, including activity reports and statistical information.
  • Create engaging and relevant content for various digital platforms, including websites, social media channels, blogs, and email newsletters.
  • Manage and update the ministry's websites, ensuring content is accurate, up-to-date, and visually appealing.
  • Utilize creative thinking and innovative approaches to enhance the ministry's digital and social media presence.
  • Maintain frequent contacts, by phone, email, requests for support to the donors throughout the year.
  • Provide volunteers and donors with acknowledgements of gratitude.
  • Seek input from the CFS management about program/funding needs.
  • Ensure the Community & Family Services management team is kept abreast of any concerns, successes, etc., and notifying the supervisor should their involvement be required regarding any complaints or issues that could result in negative public relations.
  • Provide support to the local "team" in preparing any correspondence as required.
  • Answer incoming phone calls and written correspondence as it pertains to any personal community contact.
  • Conduct debriefs on all events and Christmas Kettle Campaign including lessons learned.

    • Volunteers

  • Recruit and provide applicable training to all volunteers as required for Christmas Kettle Campaign; special events and programs, etc.
  • Coordinate, organize and schedule volunteers for Christmas Kettles, programs, events, etc.
  • Provide direction and support to volunteers and ensure that they work together to achieve the purposes of the organization.
  • Develop strategies and recommendations for volunteer development.
  • Actively promote The Salvation Army Brantford CFS volunteer opportunities for events.
  • Ensure that all volunteers maintain any mandatory training or certification; identify any training needs and report to supervisor.
  • Provide assistance to supervisors in the recruitment, onboarding, and maintenance of files for all CFS volunteers.

    • Health and Safety

  • Adhere to all Health and Safety Standards and the specific requirements regarding COVID-19 as per the local Health Unit.
  • Understand and work in compliance with the Ontario Health and Safety Act (OHSA) and Regulations and abide by The Salvation Army's health and safety policies and procedures.
  • Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.

    • Perform other work-related duties as required.

    WORKING CONDITIONS:

  • This is a permanent full-time position based on 35 hours per week normally but will increase to 40 hours per week for November and December.
  • Flexibility in scheduling required, some weekend and evening work required.
  • Requires standing for long periods of time; the ability to lift/move up to 40 lbs.; bending; twisting; keyboarding and sitting for extended periods of time.
  • Will be required to carry a cell phone.
  • Required to travel throughout Brantford as needed.

    • QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Minimum of two years post-secondary education in Community Relations or Fundraising Management.
  • Alternative combinations of education and experience may be considered.

    • EXPERIENCE AND KNOWLEDGE:

  • Minimum of two (2) years of prior related experience in the field of fundraising, experience in communications, event planning, public speaking, and experience in a not-for-profit environment.
  • Minimum of one year of supervisory experience; coaching, leading and motivating staff and/or volunteers.
  • Valid Ontario Class "G" driver's license with access to a personal vehicle and proof of valid insurance and a copy of a driver's abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Experience with program funding proposals and grant writing.
  • Experience building relationships in the non-for profit sector and/or partnerships with a variety of stakeholder groups that could include corporations, and community groups.

    • SKILLS AND CAPABILITIES:

  • Have a keen interest in the social services sector and possess a genuine concern for and interest in the marginalized of society.
  • Ability to embrace growing technology needs - able to post to social media platforms and aptitude to develop online communications.
  • Ability to deal effectively and professionally with the public, other professionals and special interest groups and other agencies.
  • Self-directed with an ability to work cooperatively with leadership, staff, community partners and to create a working climate that is positive and mutually supportive.
  • Teachable spirit / provides and takes direction / a willingness to be coached.
  • Confident, self-motivated, mission minded, able to work with other staff or independently.
  • Willingness to be flexible, motivated, versatile, and able to thrive in a non-profit environment while maintaining effectiveness and efficiency.
  • Understand ethical behaviour and business practices and ensure that own behaviour is consistent with these standards and aligns with the values of the organization.
  • Creative, innovative and develop new and unique ways to improve and create new fundraising opportunities.
  • Proficient in using digital and social media platforms, including but not limited to Facebook, Twitter, Instagram, LinkedIn, YouTube, and WordPress.
  • Strong written and verbal communication skills, with the ability to create compelling content for different digital channels.
  • Set priorities, monitor progress towards goals, and track details, data, information, and activities.
  • Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Work independently; maintain confidentiality; projecting a positive, professional, and helpful attitude.
  • Communicate effectively, and exercise good interpersonal skills by displaying tact, courtesy and patience with clients, staff, and community partners.
  • Proficient in working in a computerized environment; must demonstrate strong skills using Microsoft Office Suite: (Excel, Word, Publisher, PowerPoint).
  • Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
  • Ability to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

    • The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

    We thank all applicants, however, only those candidates to be interviewed will be contacted.

    You must advise your managing supervisor of your intentions prior to submitting your application.

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