- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
- Effectively enforce company policies and procedures
- Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
- Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics
- A minimum of 5 years progressive experience within the hospitality industry
- Experience in a similar environment
- Self starter, flexible, and able to work independently
- Ability to multi-task, and change priorities constantly as needed in a fast paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management and/or equivalent an asset
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General Manager - Toronto, Canada - Oliver & Bonacini
Description
Job DescriptionYou will be part of an extraordinary and exciting company, heavily involved in many aspects of the restaurant including building and encouraging high performing teams, upholding our tried and true ( or Sought after set of systems and procedures) set of systems and procedures while working closely with your FOH and BOH Teams. You will be empowered to take ownership and help drive the O&B vision each day; continuing to set our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience
PRIMARY DUTIES & RESPONSIBILITIES
** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **
Oliver & Bonacini's Diversity Commitment
At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
