- Act as a technical advisor to the client
- Assist the CSM (Customer Success Manager)and Problem Management team in the root cause analysis process and technical corrective actions
- Responsible for driving technical innovation, and collaborating with CSM's to deliver advisory service
- Provide weekly technical data for service delivery reports
- Be available for any on- call client critical issues
- Assist the problem management process for all assigned clients
- Identify and contribute to technical Continual Service Improvement (CSI) initiatives
- Support operations for Change management and validation post implementation
- Provide inputs to CSM on risk and issue management for the client environment
- Passionate about impeccable service delivery and a have a proactive and collaborative approach to clients / customers
- Excited by the impact technology can have
- Motivated, results-focused and committed to excellence
- Organized with great prioritization and time management skills
- A good communicator, with an ability to discuss technical topics with tech and non tech audiences
- Capable of thriving in a structured and process orientated environment, but you enjoy change and can adapt.
- ITIL experience is beneficial
- Technically well versed in supporting users in WorkspaceONE
- WorkspaceONE knowledge
- 2 years of iWay experience
- Manage new device enrollment, configuration
- New application setup and deployment
- Application upgrades
- WiFi profile creation and deployment
- Deploy OS upgrades
- Deploy Security patch upgrades
- Compliancy policy requests
- Console/Admin Experience
- Manage intakes
- Create, manage, activate relay servers
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Cloud Support Engineer II
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Amazon Web Services Canada, Inc. Toronto, Canada Full timeComo a maior provedora de serviços de nuvem do mundo, a Amazon Web Services (AWS) tem transformado o setor de computação em nuvem com mais de 200 produtos e serviços em destaque. As equipes de engenharia do AWS Support estão presentes em todo o globo e implementam soluções inovad ...
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Specialist, Cloud Engineer
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FX Innovation Toronto, ON, CanadaAzure Cloud – FX Innovation · Vous travaillerez en étroite collaboration avec les clients pour acquérir une compréhension approfondie du contexte et des forces motrices derrière leurs projets et traduire les exigences commerciales des clients en solutions technologiques viables. ...
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RQ07433 - DevOPS/Cloud Engineer - Intermediate
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Maarut Inc Toronto, CanadaThis role will support the design and implementation of the Shared utility Service (SUS) platform on public cloud IaaS. The DevOps/Cloud Engineer will be responsible for creating and updating service templates used for provisioning cloud resources and installing software required ...
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RQ07374 - DevOPS/Cloud Engineer - Senior
Found in: Zoho Direct Apply - 6 days ago
Maarut Inc Toronto, CanadaResponsibilities: · Design, build and support within the cloud environment. · Monitor and assess the performance of applications in a cloud environment to ensure solutions are available · Create, developed enhancements, test and implement safeguards to maintain data integrity and ...
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Viva Tech Solutions Toronto, Canada3+ years of hands-on technical working experience in the use of Azure Cloud and Google Cloud Platform for services such as: · Container Orchestration (Google Kubernetes Engine, Azure Kubernetes Services, App Service Environment) · Container Registry (Google Container Registry, Az ...
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IT Cloud Engineer
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Amazon Toronto, ON, CanadaAs the world's largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams span across the globe and implement innovative cloud computing solutions and solve technica ...
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Cloud IT Engineer
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Amazon Toronto, ON, CanadaComo a maior provedora de serviços de nuvem do mundo, a Amazon Web Services (AWS) tem transformado o setor de computação em nuvem com mais de 200 produtos e serviços em destaque. As equipes de engenharia do AWS Support estão presentes em todo o globo e implementam soluções inovad ...
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Cloud Engineer
Found in: Talent CA C2 - 6 days ago
Scotiabank Toronto, CanadaThe Cloud Engineer role will be responsible for the Platform designing, building, monitoring, tuning, and troubleshooting bank wide initiatives supported by Data and Analytics Technology. This consists of platform building, tooling, integration, process automation, platform enhan ...
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Cloud Engineer
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Tata Consultancy Services Toronto, ON, Canada Full timeTCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our ...
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Senior Cloud Engineer
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AdventInfotech Ontario, CanadaWe are looking for a Cloud engineer to work in US with the TN VISA · Responsibilities: · Cloud Infrastructure Design and Implementation: · Automation and Orchestration: · Security and Compliance: · Monitoring and Optimization: · Collaboration and Documentation: · Troubleshooting ...
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Cloud/DevOps Engineer
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Iris Software Inc. Toronto, CanadaHello , · On behalf of our client, Iris Software is looking for a Cloud/DevOps Engineer with experience in GCP. This is a hybrid position in Toronto, ON. · Title: Cloud/DevOps Engineer · 18 – 24 Months+ (Open ended SoW) · Toronto, ON (Hybrid) · Job Description: · Set up and maint ...
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Cloud Storage Engineer
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Highbrow LLC Toronto, CanadaJob Responsibilities: · Assess, engineer, and deliver IaaS, storage, and network technologies and solutions to Client's public cloud platform via automation pipelines. · Develop automation leveraging our pipeline and configuration management technologies to deploy and configure r ...
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Cloud Data Engineer
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Apptoza Inc. Toronto, CanadaHi Everyone · Hope all are doing well, · Wondering if you are available for Contract Position for Cloud Data Engineer with one our Client · If you are interested and need to get more information about this role please contact my or by mail · Role : Cloud Data Engineer · Locati ...
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Cloud DevOps Engineer
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Swoon Toronto, CanadaJob Title: Cloud DevOps Engineer · Contract Duration: 6 months, extendable · Location: Toronto, 1 Day a week, Fridays · Summary: · The Cloud DevOps Engineer will be responsible for designing, implementing, and managing cloud infrastructure solutions. Key responsibilities inclu ...
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Cloud Storage Engineer
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GalaxEons Toronto, CanadaRole: Cloud Storage Engineer · Location: Mt Laurel, NJ or New York, NY or Toronto, ON or London, ON (2 days/week onsite) · What You Will Do: · Assess, engineer, and deliver IaaS, storage, and network technologies and solutions to Client's public cloud platform via automation pipe ...
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Cloud Data Engineer
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Atlantis IT Group Toronto, CanadaRole Description: designing and implementing data pipelines · Competencies: Digital : Python, Digital : Amazon Web Service(AWS) Cloud Computing, BPS : BFTSS - SQL · Experience (Years): 6-8 · Essential Skills: Cloud Data Engineer · Job Description1. Must have working knowledge in ...
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Vosyn Ontario, CanadaCompany Overview: · At Vosyn, we embrace the exciting, game-changing world of Artificial Intelligence, driving innovation and pioneering impactful projects across various industries. Our incubator, AI Venture Lab is nestled in the heart of , is a crucible of entrepreneurial spir ...
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Cloud Support Engineer
Found in: Jooble CA O C2 - 20 hours ago
Amazon Toronto, ON, CanadaAs the world's largest cloud provider, Amazon Web Services (AWS) is redefining the cloud computing industry with more than 200 featured products and services. AWS Support Engineering teams spam across the globe and implement innovative cloud computing solutions and solve technica ...
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Senior Cloud Engineer
Found in: Jooble CA O C2 - 3 days ago
Varicent Toronto, ON, CanadaA named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte's Fast 50 in 2010, V ...
Infrastructure Cloud Engineer - Toronto, Canada - SkySys
Description
Infrastructure Cloud EngineerResponsibilities
The Opportunity:
We have a newly created position for a WorkspaceONE Engineer to join our team.
This role presents a great opportunity to learn more about the Microsoft ecosystem, work within a global team of managed services technologists and learn from the best
The Role:
Working incidents/service request in the WorkspaceONE domain, Engineer will be responsible for day-to-day client interaction and remotely able to assist the greater shared service team. Key responsibilities include:
You are:
Technical Requirements: