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Kitchener

    Sr Specialist, Large Complex - Waterloo, Canada - Definity Careers

    Definity Careers
    Definity Careers Waterloo, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Reporting into the Manager, Large Complex & Specialty Claims the Sr Specialist will be responsible for managing a portfolio of large complex claims, including large CGL claims.

    What can you expect in this role?

    • Coach and Mentor junior staff
    • Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership
    • Assist in the quality assurance audits of our Claims staff, vendors and brokers.
    • Represent Economical in litigation, mediation and alternate dispute processes
    • Assist in training and providing technical support to team members
    • Professional, friendly and courteous in all interactions, whether with customer, co-workers or vendors
    • Perform well in a busy operation and remain calm under pressure
    • Strive to continually push the boundaries of your adjusting experience and personal learnings
    • Team player adaptable to changing environment
    • Strong written and verbal communication skills
    • Ability to work independently

    What do you bring to the role?

    • University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation
    • Bilingualism in both English and French is an asset
    • A minimum of years general claims handling experience
    • A minimum of 4 years claims experience handling large CGL and/or bodily injury claims Experience with mediation, arbitration and litigation
    • Experience coaching and mentoring junior staff
    • Strong interpersonal skills
    • Strong communication skills
    • Proficient in MS Office and strong computer skills

    Salary range $66,300 - $122,100

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