- Provide assistance to store management in supervising and facilitating the daily operations of the store
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
- Provide direction, guidance, and instruction to all store associates as required
- Ensure store conditions are consistently upheld to established standards
- Assist in ensuring staffing levels adequately meet business needs, only when requested
- Be the sales and customer service leader/role model in the absence of SM/ASM
- Greet and assist customers in a way that models exemplary conduct to other staff
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
- Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
- Achieving sales target and store-level KPI's
- Ensuring employees on shift are actively pursuing sales goals
- Oversee and assist in inventory management and be accountable for the inventory processes on shift
- Must have valid CannSell to work in a retail cannabis store.
- Must have or be able to successfully complete a Police Background Check.
- Demonstrated sales and service orientation required
- Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Skills to monitor and lead by example as required
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude is essential
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays and weekends and different location
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Shift Leader
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Verbio North America Welland, Canada**Shift Leader** · **Welland, ON** · **About VDC** · - VERBIO Diesel Canada (VDC) is a subsidiary of VERBIO AG, a well-established, successful biofuel company in Germany. VERBIO Diesel Canada Corporation (VDC) invests in a biodiesel and glycerin production facility in Welland, On ...
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Retail Shift Leader
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Canna Cabana Niagara Falls, CanadaThe Shift Leader will report to the Store Manager and is leader in driving personal productivity & KPI's along with being responsible for providing assistance to the store management team, supervising and facilitating the daily operations of the store according to set goals and b ...
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Afternoon Shift Leader
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Vice Shift Leader
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Csr - Customer Service Representative
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Snack Bar Attendant
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Delta Gaming Fort Erie, Canada**Primary Function** · We are seeking individuals who have excellent customer service skills, who can promptly and efficiently fulfill food & beverage orders. Within this role, employees are responsible for the quality and consistency of all food & beverage items delivered to gue ...
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Customer Service Representative
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Delta Bingo & Gaming Fort Erie, CanadaUnder the supervision of the Facility Manager, this position is responsible for performing a variety of duties related to the operation of the gaming centre with an emphasis on serving customers and maintaining a high standard of customer service. Duties also include cash handlin ...
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Snack Bar Attendant
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Ap Coordinator
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Shipping and Receiving
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Lab Patient Technician
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Shift Operations Leader
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Busser/food Runner
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Holiday Inn & Coco's Restaurant Niagara Falls, CanadaAs a **Busser**, you will be responsible for clearing and setting tables as well as assisting servers with delivery of food and beverage. In addition, bussers will help in maintaining cleanliness of restaurant and upkeep of stock. · - Clear and set tables. · - Inspect the cleanli ...
Retail - Shift Leader - Fort Erie - Canna Cabana
Description
Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.
Duties and Responsibilities:
Qualifications:
Job Types: Full-time, Permanent