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    Policy and Project Development Specialist - Ottawa, ON, Canada - University of Ottawa

    University of Ottawa
    University of Ottawa Ottawa, ON, Canada

    1 week ago

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    Description
    Senior Specialist, Student Experience page is loaded Senior Specialist, Student Experience
    Apply locations Ottawa, ON Main Campus time type Full time posted on Posted Yesterday job requisition id JR12108 Follow us on LinkedIn
    Employee Duration in Months (for fixed-term jobs):
    Undergraduate Studies, Faculty of

    Science Campus:

    You will have access to world-class facilities, including our Science, Technology, Engineering and Mathematics (STEM) Complex, our extensive Biosciences Complex and our cutting-edge Advanced Research Complex, that are the envy of many universities.

    We have strong links with a multitude of government and private research centres, providing countless opportunities and experiences.

    We have become a true centre of excellence, earning recognition across Canada and abroad for our prowess in teaching and in our laboratories, where our researchers are addressing some of the most important and relevant scientific questions of our time.

    Reporting to the Manager, Undergraduate Studies Administration, the incumbent is responsible for developing programs and services at the faculty level related to maintaining high student satisfaction and favoring student retention.

    Provides integrated leadership for the planning, coordination and monitoring of the Mentoring Centre and of the broader student experience office.


    Academic Success:
    Oversees the analysis of academic performance and determines appropriate action to take in accordance with academic regulations.

    Oversees all activity related to screening the files of at-risk students, and leads the deployment of academic success support services at the faculty level, with the objective of increasing retention levels.

    Leads the academic success efforts in providing holistic advice to students requiring specific referrals to the Mentoring Centre, and to other expert services outside of the faculty through ongoing collaboration.

    Reaches out to students based on identified risk factors, in collaboration with the Registrar's Office, with the objective of setting a path for improved performance.


    Student Outreach Programs and Services:

    Develops and promotes learning resources with the objective of meeting students' need for academic success and an overall positive experience.


    Evaluation and Analysis:
    Acts as subject matter expert on methods of monitoring academic success, and on success factors regarding retention in order to sensitize the faculty community about challenges related to student experience


    Human Resources Management:
    Oversees the activities of the Academic Development and Student Retention Specialists and of the Mentoring Centre Coordinator. Establishes individual and team objectives and actively manages performance. Bachelor's degree in a related discipline or an equivalent combination of education and experience.
    Knowledge of quantitative and qualitative methods would be an asset.
    Knowledge of postsecondary programs and academic regulations.
    Experience in working with academic files, such as academic performance.
    Experience in interpreting and applying rules and regulations, ideally in an academic environment.
    Experience in project planning and coordination.
    Experience in supervision and performance management.
    Knowledge of computer systems and software including spreadsheets, databases, Internet and e-mail.
    Bilingualism – French and English (spoken and written).

    #Planning:
    Organize in time a series of actions or events in order to realize an objective or a project


    Client Service Orientation:
    Help or serve others to meet their needs. The University of Ottawa embraces diversity and inclusion in the workplace.

    We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence.

    While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons.

    The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes.

    Applicants with disabilities may contact .however, Canadians and permanent residents will be given priority.

    If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language.

    The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

    Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination.

    This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

    The University of Ottawa is a dynamic community of students, professionals and academics pursuing great things.

    Our vision for the university of tomorrow is one that reflects the diversity of our people, their ideas and their lived experiences.

    We believe in the power of representation and in increasing the diversity of our faculty and staff to support this objective.

    We're committed to an inclusive workplace that acknowledges and celebrates all voices, fosters personal and professional development and challenges you to reach new heights.

    Health and Wellness
    Join a vibrant community that puts your health and wellness first.

    With mental health workshops, counselling resources, meetings on the move, and countless fitness resources, you'll have everything you need to find balance in your life.

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