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    SAP Business Process Expert OTC - Montréal, QC, Canada - EightSix Network Inc

    EightSix Network Inc
    EightSix Network Inc Montréal, QC, Canada

    3 weeks ago

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    Description

    SAP Business Process Expert OTC / Functional Analyst Sales OTC

    Part Time / Full Time

    SAP Business Process Expert OTC / Functional Analyst Sales OTC

    One of our clients is looking for a senior SAP Business Process Expert OTC / Functional Analyst Sales OTC with the following expertise:

    Role Responsibilities of the SAP OTC Business Process Expert (BPE):

    Support in the optimization and redesign of end-to-end (E2E) processes

    Introduce and formulate new business ideas (innovations), develop trends and optimize proposals for lean, user-friendly processes (SAP BPI, BPM)

    Adhere to standards and striving for consolidation and harmonization of processes

    Identify requirements, interdependencies, dependencies and gaps in existing functionalities in close cooperation with Business Process Owner, Business Analyst and Business Application Expert

    Verify the potential impact on the respective (existing) processes and functionalities

    Monitor and analyze business processes

    Design, test, shape and implement changes in business processes

    Take on a consulting role vis-à-vis business departments

    Create business cases and support the prioritization process for requirements (in coordination with the Business Relationship Manager)

    Support cost-benefit analyses and budget planning

    Liaise with the COE team and application maintenance service (AMS) team on issue resolution

    Collaborate with the business and technical subject matter experts

    Our ideal SAP OTC Business Process Expert (BPE) candidate will have:

    Bachelor's degree in an appropriate discipline

    5+ years of experience in large-scale SAP deployment, support and/or upgrade projects.

    Expert in Sales OTC business processes and following functions:

    Sales from Stock/Rush Order

    Customer Consignment

    Third Party Sales/Sales of Service/Cross Company Sales

    Customer Returns

    Invoice Correction/Credit Memo/Debit Memo

    EDI Integration (Aeroxchange)

    Warranty Management/Claim Processing

    International Trade-Export Controls

    Delivery

    Customer Portal

    Positive leadership and great team player

    Strong competence in the use of SAP and all related IT processes

    Technical knowledge and process know-how (E2E)

    Experience in process design and development of E2E processes

    Expertise in process management as well as in the application of supporting tools: e.g. SAP Solution

    Understanding of overarching relationships between business processes and SAP applications/solutions/products (T-Model)

    Knowledge of the holistic process landscape

    Detailed knowledge of interfaces to other processes and SAP applications/solutions/products respectively non-SAP solutions

    Competence in implementing requirements according to technical possibilities

    Experience with support structures and escalation management

    Knowledge in creating business cases, cost-benefit analyses, and budget planning

    Bilingual in French & English; English required for documentation and correspondence

    Prior MRO aviation experience is an asset

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    D4iS Solutions in Montreal, Quebec, Canada

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