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    customer service representative supervisor - Toronto, Canada - LI YANG INSURANCE AND FINANCIAL SERVICES INC.

    LI YANG INSURANCE AND FINANCIAL SERVICES INC.
    LI YANG INSURANCE AND FINANCIAL SERVICES INC. Toronto, Canada

    6 days ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • College/CEGEP

      • Tasks

    • Conduct performance reviews
    • Perform same duties as workers supervised
    • Co-ordinate, assign and review work
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Identify training needs and train workers in job duties and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    • Requisition materials and supplies
    • Resolve work-related problems and prepare and submit progress and other reports

      • Supervision

    • Customer service clerk
    • 1 to 2 people

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Large workload
    • Tight deadlines
    • Work under pressure

      • Personal suitability

    • Accurate
    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Interpersonal awareness
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Experience

    • 1 year to less than 2 years
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
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