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Service Representative
1 day ago
Alexandria Moulding Halifax, CanadaLooking for the perfect position with no evenings/nights or weekends. Look no further we have it for you · This position involves stocking merchandise and packing out delivered mouldings within a hardware store, keeping the store clean and organized, ordering and culling. Moderat ...
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Customer Service Representative
1 week ago
Moneris Solutions Lower Sackville, CanadaFrench will follow _ · **Your Moneris Career - The Opportunity**: · Every day, our Customer Experience (CEx) team strives to deliver the best possible experience to our customers and partners. As a Customer Experience (CEx) representative, you provide Customer Service Excellence ...
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Customer Service Representative
1 week ago
Iconic Nova Scotia Halifax, Canada**About the job**: · At Iconic Nova Scotia we are always looking for new talent to add to our team. Currently we are looking for a Customer service representative to help us representing our client brands in the HRM region. · We cultivate an all-encompassing workplace that esteem ...
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Customer Service Representative
6 days ago
Iconic Nova Scotia Halifax, CanadaJob DescriptionJob Description · ** About the job**: · At Iconic Nova Scotia we are always looking for new talent to add to our team. Currently we are looking for a Customer service representative to help us representing our client brands in the HRM region. · We cultivate an all- ...
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Guest Services Representative
5 days ago
Halifax Shopping Centre - Primaris REIT Halifax, Canada**Guest Services Representative** · Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Halifax Shopping Centre, NS. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, ...
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Customer Service Representative
22 hours ago
Discoverycentre Halifax, Canada**Customer Service Representative**: · **Department**: · - Marketing**Supervisor**: · - Customer Relations Coordinator**Position Category**: · - Full time student**Hours of Work**: · - 35 hours per week; 13 weeks; variable schedule including weekend & holiday hours**Start Date**: ...
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Technical Services Representative
1 week ago
Best Buy Halifax, Canada Part timeAre you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers' service and repair needs. · No experience required, we will equip you wit ...
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Customer Service Representative
1 day ago
Best Buy Halifax, Canada Part timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...
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Customer Service Representative
2 days ago
Discoverycentre Halifax, Canada**Customer Service Representative (In-Person, Temporary Seasonal)**: · **Department**: · - Marketing & Communications**Supervisor**: · - Customer Relations Coordinator**Position Category**: · - Full time seasonal temporary contract**Hours of Work**: · - 35 hours per week; 14 week ...
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Financial Services Representative
1 day ago
CUA Halifax, CanadaMembers of the CUA Team work to create and deliver a "wow" banking experience to 20,000 individuals and businesses across Nova Scotia. The CUA Difference is a combination of flexible products, personalized service and quick decisions made here by people who know and love our Prov ...
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Field Service Representative
1 week ago
Saab Inc. Halifax, CanadaField Service Representative - Technician, Canada · - Saab is a place where teamwork makes things fly. Literally. Join us and experience our supportive and friendly workplace._ · Your role · The Technician within Country Office Canada in Halifax is responsible to perform installa ...
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Technical Service Representative
1 week ago
Xerox Halifax, Canada-The Technical Service Representative (TSR) is Responsible for installation, maintenance and repair of products and systems including hardware, software, networking products and operating systems. The role provides complete support coverage for equipment assigned to a customer in ...
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Customer Service Representative
22 hours ago
PAL Halifax, CanadaAt **PAL **we are dedicated to provide air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love f ...
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Customer Service Representative
1 day ago
Marine Thinking Inc. Halifax, Canada**Customer Service Representative (Technical)** · Marine Thinking is seeking an individual looking to join an agile, dynamic, and motivated team in the ocean artificial intelligence (AI) and robotic technology industry. Our technology aims to help protect the environment by suppo ...
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Customer Service Representative
22 hours ago
Coach Atlantic Maritime Bus Halifax, Canada**Coach Atlantic Group Maritime Bus** **& T3 Transit** are currently recruiting **Part-time Customer Service Representative for Halifax, Maritime Bus location.** · **Coach Atlantic Maritime Bus **is Atlantic Canada's Leading Passenger Transportation Company. We're hiring dynamic, ...
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Financial Service Representative in
2 days ago
The Co-operators Halifax, CanadaAs the Financial Service Representative you will focus on developing and deepening client relationships by providing high quality sales and financial services advice. You will be responsible to adhere to regulatory requirements and compliant sales practices and will drive sales g ...
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Client Service Representative
1 day ago
CIBC Halifax, Canada Part timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Financial Services Representative
1 day ago
CIBC Halifax, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Customer Service Representative
6 days ago
Seaboard Transport Group Halifax, CanadaFounded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Se ...
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Client Service Representative
1 day ago
CIBC Halifax, Canada Part timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
Customer Support Services Representative - Dartmouth, NS, Canada - AGAT Laboratories
Description
AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services.With a broad range of staff experience and state-of-the-art instrumentation, we provide cross-analytical solutions for the Environmental, Energy, Mining, Transportation, Industrial, Agri-food and Life Sciences sectors.
AGAT Laboratories is currently looking for a Client Services Representative (CSR) to join our Environmental Division based out of our Dartmouth, NS location.
The Client Services Representative (CSR) is responsible for providing clients with technical information based on client needs and administers overall client experience.
This role is the main point of contact between the laboratory and the client, which aims to communicate all correspondence pertaining to work orders in-house and future projects effectively.
A customer service, focus is of utmost importance.This position is given direction by the Client Services Manager or Supervisor and is an integral part of providing Service Beyond Analysis.
Strive to employ AGAT's mission statement of "Service Beyond Analysis" as the main point of contact and liaison for clients regarding laboratory inquiriesProviding sampling requirements, technical information and detection limits based on analytical testing required
Verifying laboratory testing capabilities within the AGAT network or if subcontracting analysis is required
Facilitating shipping and hot shots for bottle orders and client shipments
Submitting bottle orders to the shipping and bottle preparation department
Submitting re-assignment and re-analysis requests to Logistics and the Laboratory, ensuring they are completed as requested
Re-issuing reports with updated project and sample information or requested regulatory guidelines
Updating exports for electronic data deliverables (EDD)
Creating custom exports for client specific projects and problem solving errors when required
Develop and maintain strong relationships with existing clients which includes face to face meetings, email correspondence and phone calls
Delegating to Client Services Administrators as required
Coordinating with Lab and other operations regarding client projects and reanalysis
Effectively communicating the status of projects and updates in the laboratory to clients
Lead/Participate in project kick-off meetings as required, to discuss courier logistics, sampling requirements, and reporting or invoicing expectations
Participate in team training and development, including mentoring of Client Services Administrators
Work with the Accounting team on facilitation of collections with clients
Minimum 3years laboratory or customer service experience
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems)
confident telephone communications essential
customer rapport building skills are essential
Attention to detail for routine tasks and commitment to quality standards
Previous Customer Service experience and team-oriented focus is essential
General office environment with some exposure to laboratory environment
Sitting for prolonged periods of time in an office setting
Moderate disruption of family/social life
Dental Care
Long Term Disability