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    Nurse Care Manager Coordinator - Toronto, ON, Canada - SE Health

    SE Health
    SE Health Toronto, ON, Canada

    2 weeks ago

    SE Health background
    Full time
    Description
    Are you looking for a unique experience as a Nurse Leader ( RPN) within our expanding SE Health Senior Living Business Line?

    If so this is your opportunity to JOIN our TEAM to work in an exceptional residential setting supporting seniors with a variety of chronic diseases.

    Your role will build off leading edge models of care maximizing on innovative tools and resources as we continue to build our Senior Living brand.

    SE Health is seeking an experienced RPN with sound, knowledgeable management skills with confidence in your clinical skills and abilities.

    You will provide exceptional customer service skills and must be excellent in building relationships with residents, families, staff and other partners within the continuum of care.

    This is a Full Time role working on site at 55 Ameer Ave North York

    Provide leadership to PSW care team, work within the residential model successfully to meet/exceed on contractual deliverables inclusive of clinical care with leading edge practices.

    Responsible for hiring, scheduling, monitoring, teaching delegated tasks, supervising and evaluating the work performance of all front line staff.

    Identify and address discipline and training needs in collaboration with HR and Administrative staff.

    Monitors, evaluates standards of care and ensures compliance with organizational and contractor policies and external regulations, including participating in site audits.

    Works alongside Director for Senior's Health Ontario to create site specific annual work plan.
    Tracks and trends monthly key performance indicators (KPIs) to identify opportunities and successes

    Ensures high quality service delivery through collaborating in and facilitating residents' occupancy and admission processes, obtaining feedback from residents', families, and employees, responding to all queries and addressing concerns promptly.

    Coaches and role models excellence to ensure that services are delivered according to the relational model of care, including supporting the creation and evolution of a living environment.

    Builds a culture and working environment where PSWs are able to engage with seniors, their families, and staff in a way that builds on partnership and mutual respect, where choice is supported and lives are lived to the fullest extent.

    Manages the annual budget and related financial aspects, including scheduling of staff, ordering of medical and other supplies required, reviewing variances and implementing corrective actions.

    Work collaboratively with the Director Senior's Health Ontario along with our Advanced Practice Leaders, Futures and Research teams along with many other SE Health partners.

    Builds effective relationships, liaises, and works cooperatively with other Residential site Leaders other service providers, and stakeholders.
    Participates in the development and implementation of policies, procedures and plans to support operations.
    Participates in a Manager-on-Call rotation for the sites in Ontario
    RHRA, HPA, NIA, PPIC, OH&S, Public Health) and leading best practices within residential care.
    Managerial/Supervisory experience required within a retirement/residential living environment
    Excellent interpersonal skills with an ability to use relationships, communication, empathy and compassion to enable the management of conflict and challenging situations in a highly diplomatic and professional manner
    Critical thinker, with well-developed analytical, planning and problem solving skills to assist and support meeting the contractual obligations/requirements (financial, quality outcomes, operational metrics)
    Working knowledge/experience with continuous quality improvement and risk management practices.
    Experience with staff scheduling, planning, forecasting working collaboratively with your internal/external partners
    Extensive experience with providing services within Person and Family Centered Care model.
    Demonstrated experience with adult education principles, learning and approaches.
    Ability to participate in an on-call rotation to ensure that supports are available for residential sites across province
    Certificate in gerontology or health care administration is an asset.
    Every day, we bring hope and happiness to clients, homes, and communities across Canada.

    As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing.

    We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance.

    In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19.

    Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

    SE Health is committed to the success of all its employees.

    If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at .Please apply online .

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