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    Collections Officer - Edmonton, Canada - Commercial Credit Adjusters

    Commercial Credit Adjusters
    Commercial Credit Adjusters Edmonton, Canada

    4 weeks ago

    Default job background
    Full time
    Description

    Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available

    What We Offer:

    • Full-time hours with flexible shift options
    • Group benefit plan
    • Convenient downtown location and on-site security
    • Opportunities for professional development and growth
    • Friendly, supportive and diverse work environment
    • Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting
    • Competitive commission structure

    Responsibilities:

    • Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls)
    • Negotiate payment of debts in accordance with client and company guidelines
    • Investigate and advise on different forms of payment and/or settlement options
    • Clearly document/update files on the system to support file activity
    • Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times

    Qualifications:

    • 3rd party collections experience considered an asset
    • Customer service and call centre experience considered an asset
    • Strong negotiation and conflict resolution skills
    • Excellent verbal and written communication
    • Self-motivated, goal and detail oriented
    • Sound decision making and judgement
    • Strong organizational skills
    • Dedicated and ethical
    • Ability to work individually and with a team in a fast paced environment
    • Solid computer skills
    • Strong grasp of the English language
    • Successful candidates will be subject to a criminal record check

    We are seeking enthusiastic individuals to join our team as a Collections Officer While experience is not mandatory, we are looking for candidates with a solid foundation in customer service, negotiation, and time management skills. This is an excellent opportunity for individuals who are eager to learn and grow in a dynamic work environment. CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.

    Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team

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