- Act as the go-to escalation point for your skilled team, ensuring that even the most intricate issues find swift resolutions.
- Apply your troubleshooting expertise to conquer complex problems and deliver customer satisfaction.
- Nurture vendor relationships as a crucial part of delivering top-tier solutions.
- Acting as escalation point for the team
- Troubleshooting complex issues to resolution for customers
- Managing vendor relationships
- CCNP-CCIE level networking skills
- Experienced with 3rd line support
- Experience with security solutions such as Palo Alto, Fortinet, Zscaler, Check Point or similar technologies
- €80,000
- Certification sponsorship
- On call allowance of €250 per week
- Flexible working
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Technical Leader - Ottawa, Canada - Hamilton Barnes Associates Limited
Description
Are you ready to lead in the world of networking and security solutions?
You'll step into the role of Technical Leader with one of the globe's leading Cisco Gold Partners, where you'll be the senior engineer responsible for solving complex challenges for major clients and providing valuable technical guidance to your team.
You'll have the opportunity to:
This role offers you a hybrid work arrangement, allowing you to enjoy the best of both worlds - 2 days from the comfort of your home and 3 in our dynamic office just south of Paris.
If you're interested in this opportunity, apply here
Responsibilities
Experience & Skills
Salary Details
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