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    Lead Pharmacy Assistant - Burnaby, BC, Canada - CareRx Integrated Pharmacy

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    Description
    The Pharmacy Assistant Data Entry Lead will be reporting to the Operations Manager.

    The position is responsible for technical and workflow functions concerning all of Data Entry's workflow; Specifically, training of new pharmacy assistants in both refills and new order entry, troubleshooting staff inquiries, investigating incidents in the Data Entry department and meeting daily operation objectives.

    They are also responsible for projects and pharmacy initiatives in the department as delegated by the pharmacy management team.
    Performs operational duties to support the overall Data Entry department objectives
    Lead and carry out Data Entry and Refill tasks
    Leads training of new pharmacy assistants, and provides work related feedback to existing staff members in a timely manner
    Investigate incidents as it pertains to the Data Entry department, as assigned by the pharmacy manager
    Provides timely updates and reports concerns to the Pharmacy Manager
    Work in collaboration with the Pharmacy Manager and Operations Manager to implement corporate initiatives relating to Data Entry workflow efficiency
    Understand the connections with Kroll and the local EMAR platforms; Ability to manage work flow and priorities in order to meet dead lines
    Maintain confidentiality of patient and employee information as per organizational policy
    Minimum one year of pharmacy data entry experience
    Experience with Pharmanet Adjudication and Third Party Billing
    Experience with MS Office, such as Outlook and Smartsheet, Google Sheets an asset

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