Jobs
>
Calgary

    Guest Ambassador Team Lead - Calgary, Canada - Calgary Stampede

    Calgary Stampede
    Calgary Stampede Calgary, Canada

    Found in: Talent CA C2 - 23 hours ago

    Default job background
    Part time
    Description

    About the Calgary Stampede

    The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

    As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

    Position Summary

    The Guest Ambassador Team Lead is a member of the guest experience team, responsible for being the team lead on the floor on the day of an event to the Guest Ambassador team, delivering exceptional experience to everyone including guests, volunteers, and employees, through support and delivery of guest service programs across the organization.

    The Guest Ambassador Team Lead positions available are year-round casual-part-time positions that will require the successful candidate to work flexible hours throughout the week. Scheduled hours may be 0 – 40 hours per week with no guarantee of hours based on the operational needs of the team.

    Roles and Responsibilities

    Responsibilities of this role include, but are not limited to:

  • Responsible for supporting the guest ambassadors to perform their duties to the best of their ability and monitor any situation that may require improvement or change of personnel and bring it to the attention of their manager.
  • Assign employees to their area of responsibility along with instructions of their duties.
  • Leading by example at all times while contributing to the overall goals and objectives of the organization and delivering on the expectations of our customers.
    • Maintain a high degree of confidentiality in assisting their supervisor on various initiatives.
  • Promote a safe working environment.
  • Demonstrate creativity in finding solutions that put the needs of the guest first.
  • Deliver exceptional guest experience by proactively engaging with and assisting guests.
  • Provide guests assistance with direction around Stampede Park.
  • Answer questions and assist guests in finding the information they require.
  • Receive guest feedback, share information, resolve guest concerns.
  • Be knowledgeable about year-round events along with the Calgary Stampede programming and services.
  • Keeping service excellence top of mind in execution of event requirements.
  • Demonstrating emotional composure during fast paced and stressful situations.
  • Strong verbal and written communication skills, able to choose appropriate, effective ways to communicate to different audiences including both internal and external stakeholders.
  • Ability to articulate a clear, concise, yet detailed idea, thought or concept.
  • Effectively deliver and receive constructive feedback in an effort to continuously improve.
  • Ability to work as a Guest Ambassador in various roles (Coat Check, Usher, Greeter, Ticket Scanner, etc.)
  • Ability to work various shifts.

    • Qualifications

    The ideal candidate will be proactive, optimistic and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:

  • Excellent communication and interpersonal skills
  • Exceptional customer service skills
  • Previous team lead work or extracurricular OR volunteer experience involving teamwork is preferred

    • Previous Experience

  • Minimum 1-2 years of leadership experience (managing a team, developing, coaching, training)
  • Previous experience as a team lead in the hospitality industry would be an asset.

    • Technical Knowledge

  • Intermediate computer skills are required.

    • To Apply

    To apply, please submit your resume.

    All applicants are thanked in advance and advised that only those selected for interviews will be contacted.

  • Urban Legal Recruitment Inc.

    Team Lead

    Found in: Appcast CA C2 A - 3 days ago

    Urban Legal Recruitment Inc. Calgary, AB, Canada

    Our client is a Western Canadian law firm with deep roots in the Calgary market. They are currently looking for Team Lead + Paralegal to head up their Corporate Services Department. This role will report directly to the Partners responsible for the department as well as to HR. Th ...

  • Study International

    Team Lead

    Found in: Jooble CA O C2 - 4 days ago

    Study International Calgary, AB, Canada

    Team Lead (Software Engineering Supervisor) · Engineering · The Lockheed Martin Skunk Works team is seeking a self-driven, disciplined software engineering team leader experienced with successfully leading cross-functional teams in challenging technical environments. To be succ ...

  • Lifemark

    Team Lead

    Found in: Talent CA C2 - 3 days ago

    Lifemark Calgary, Canada Permanent Full time

    Title: Team Lead · Department: Vocational Services · Reports to: Program Manager · Location: Calgary, ABStatus: Full TimeThe Team Leadwill be responsible for directing and maintaining the integrity of program standards, and overseeing and maintaining the direction of the program, ...

  • SAIT Polytechnic

    Team Lead

    Found in: beBee S2 CA - 1 week ago

    SAIT Polytechnic Calgary, Canada Part time

    The Finance department loves when the math balances out — so we're looking to add to our team. If you have a nose for numbers and believe your skills and passion match our requirements, you will have our undivided attention and we want to meet you. · The Opportunity · Reporting ...

  • NES Fircroft

    Team Lead

    Found in: beBee S2 CA - 1 week ago

    NES Fircroft Calgary, Canada Freelance

    Opportunity: · Our client is currently seeking a Senior Engineer team lead to join our team in Calgary to support the substation protection & control group. · Responsibilities:Protection and control design including single line and logic diagrams for utility and renewable substat ...

  • SAIT Polytechnic

    Team Lead

    Found in: beBee S2 CA - 1 week ago

    SAIT Polytechnic Calgary, Canada Part time

    The Finance department loves when the math balances out — so we're looking to add to our team. If you have a nose for numbers and believe your skills and passion match our requirements, you will have our undivided attention and we want to meet you. · The Opportunity · Reporting ...

  • Acosta Sales & Marketing

    Driver Team Lead

    Found in: Jooble CA O C2 - 4 days ago

    Acosta Sales & Marketing Calgary, AB, Canada

    Driver Team Lead · Description · Driver Team Lead · Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the st ...

  • Mosaic North America

    Driver Team Lead

    Found in: Jooble CA O C2 - 3 days ago

    Mosaic North America Calgary, AB, Canada

    Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and n ...

  • EightSix Network Inc

    Driver Team Lead

    Found in: Jooble CA O L C2 - 1 day ago

    EightSix Network Inc Calgary, AB, Canada

    Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and n ...

  • Acosta Sales & Marketing

    Driver Team Lead

    Found in: Jooble CA O L C2 - 2 days ago

    Acosta Sales & Marketing Calgary, AB, Canada

    Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and n ...

  • Acosta

    Driver Team Lead

    Found in: Talent CA C2 - 3 days ago

    Acosta Calgary, Canada

    Driver Team Lead · Description · Driver Team Lead · Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the st ...

  • Le Groupe Master

    Team Lead, Warehouse

    Found in: Talent CA C2 - 2 days ago

    Le Groupe Master Calgary, Canada

    Job Number: J Job Type: Regular City, Province, Country: Calgary, Alberta, Canada Job Category: Warehouse & Transportation Number of Positions: 1 As a warehouse team lead, you play a crucial role in ensuring the smooth operation of warehouse activities. Your focus is on the orga ...

  • Cenovus

    Team Lead, Cash

    Found in: Talent CA C2 - 3 days ago

    Cenovus Calgary, Canada Full time

    Worker Type: EmployeeGroup: AP/AR Accounting DepartmentJob Post End Date: 05/08/2024About this opportunity: · The Team Lead, Cash Receivables and Payments is responsible for leading the cash receipts and payments department including activities to ensure that they are completed a ...

  • AGAT Laboratories

    Laboratory Team Lead

    Found in: Talent CA C2 - 5 days ago

    AGAT Laboratories Calgary, Canada Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada; our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty servic ...

  • Government of Alberta

    Team Lead, South

    Found in: Talent CA 2 C2 - 3 days ago

    Government of Alberta Calgary, Canada

    Job Information · Job Title: Team Lead, South · Job Requisition ID: 57795 · Ministry: Justice · Location: Calgary · Full or Part-Time: Full-time · Hours of Work:36.25 hours per week · Permanent/Temporary: Permanent · Scope: Open · Closing Date: May 22, 2024 · Classification ...

  • Cenovus Energy Inc.

    Team Lead, Cash

    Found in: beBee S2 CA - 1 week ago

    Cenovus Energy Inc. Calgary, Canada Full time

    Worker Type: EmployeeGroup: AP/AR Accounting DepartmentJob Post End Date: 05/08/2024About this opportunity: · The Team Lead, Cash Receivables and Payments is responsible for leading the cash receipts and payments department including activities to ensure that they are completed a ...

  • WSP Global Inc.

    Process Engineer, Team Lead

    Found in: Jooble CA O C2 - 1 hour ago

    WSP Global Inc. Calgary, AB, Canada

    WSP Oil and Gas Division is hiring lead process engineers to work in the Calgary's Center of Excellence on projects in the oil and gas industry and energy transition markets. You will be part of our growing team, using your skills as an Engineer to design facilities across Canada ...

  • Emonics LLC

    Process Engineer, Team Lead

    Found in: Jooble CA O C2 - 4 days ago

    Emonics LLC Calgary, AB, Canada

    Fulltime/Permanent Position · Technical/Functional Skills- · Bachelor's degree in Chemical Engineering minimum required. · • 10–20-year minimum relevant experience in energy, midstream, refining and petrochemical industries. · • Experienced in providing guidance, leadership an ...

  • Internetwork Expert

    Team Lead, Order Management

    Found in: Jooble CA O C2 - 3 days ago

    Internetwork Expert Calgary, AB, Canada

    Our fast-growing company is seeking an Order Management Team Lead for our Customer Care team. In this role, you will be responsible for the timely and accurate processing of product and service orders for Blackline Safety. You will work with established procedures and policies in ...

  • Hexagons Autonomy & Positioning division

    Team Lead of PR and Communications

    Found in: Talent US C2 - 2 days ago

    Hexagons Autonomy & Positioning division Calgary, Canada Permanent Full time

    Overview · Hexagon's Autonomy & Positioning division is looking for a talented Team Lead of PR and Communications to drive our communication strategy internally and externally. You'll oversee a team to develop and execute PR and communication plans to boost Hexagon's Autonomy ...