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    Associate Research Consultant - Toronto, Canada - CoStar Group

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    Full time
    Description

    RESPONSIBILITIES

  • Contribute to the growth of an accurate and complete database of commercial real estate inventory
  • Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
  • Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
  • Build and maintain mutually beneficial relationships with clients
  • Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
  • Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market
  • BASIC QUALIFICATIONS & EXPERIENCE

  • Bachelors' degree
  • Flexibility to work shifts aligned with EST, CST, MST, or PST time zones
  • Eight or more months of experience in a customer service environment
  • Permanent US work authorization
  • PREFERRED QUALIFICATIONS

  • Natural curiosity, persistence, and ability to conduct thorough investigative research
  • Proven success performing to metrics or key performance indicators (KPI)
  • Experience communicating with internal business partners and external clients by phone
  • Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
  • Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
  • Customer-focused approach to tasks, including a drive towards partnering with clients
  • Ability to work within a team environment as well as an individual contributor
  • Demonstrated knowledge of and/or experience within the commercial real estate industry
  • Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
  • Capability to accurately capture and enter data
  • Ability to be flexible and adapt to changing situations at a high growth company

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