- Contribute to the growth of an accurate and complete database of commercial real estate inventory
- Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
- Build and maintain mutually beneficial relationships with clients
- Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
- Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market
- Bachelors' degree
- Flexibility to work shifts aligned with EST, CST, MST, or PST time zones
- Eight or more months of experience in a customer service environment
- Permanent US work authorization
- Natural curiosity, persistence, and ability to conduct thorough investigative research
- Proven success performing to metrics or key performance indicators (KPI)
- Experience communicating with internal business partners and external clients by phone
- Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
- Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
- Customer-focused approach to tasks, including a drive towards partnering with clients
- Ability to work within a team environment as well as an individual contributor
- Demonstrated knowledge of and/or experience within the commercial real estate industry
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
- Capability to accurately capture and enter data
- Ability to be flexible and adapt to changing situations at a high growth company
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Associate Research Consultant - Toronto, Canada - CoStar Group
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RESPONSIBILITIES
BASIC QUALIFICATIONS & EXPERIENCE
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