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    Director, Research and Strategy - Victoria, Canada - MetaLab

    MetaLab
    MetaLab Victoria, Canada

    6 days ago

    Default job background
    Description

    As a member of the cross-disciplinary account leadership team, you will utilize your expertise to provide thought leadership and hands-on support to enable the creation of differentiated and valuable products. Your role will be critical to helping the team navigate complex environments, gaining buy-in on product direction from stakeholders of all levels and backgrounds, and shaping new opportunities for Metalab.

    What you'll do:

  • Based on your understanding of a client's business, market trends, and user research you will lead the shaping of product visions and strategies in partnership with project leads through the formulation and clear articulation of:
  • Areas of opportunity and recommend areas of focus
  • Product outcomes, objectives, and key metrics
  • Value proposition for design concepts
  • Product market fit
  • Product differentiated capabilities
  • Long-term horizon roadmaps
  • Go-to-market and monetization approaches
  • Build and maintain productive relationships with client stakeholders of all levels and internal project teams, setting direction for the team and keeping everyone laser-focused on solving the right problem at the right time through an outcome-driven approach to product definition, prioritization, and delivery
  • Develop clear points of view on relevant topics that inform strategy development, clients' thinking, and thought leadership
  • Roll up your sleeves, get in the work, and provide guidance to several project teams simultaneously
  • Serve on the leadership team for accounts and contribute to pitching and scoping of new engagements
  • Travel to client sites on an as-needed basis

    • Requirements:

  • Experience working in an agency-setting leading discovery and definition projects as a part of a cross-functional team
  • Experience with growth, monetization, and go-to-market strategy creation
  • Ability to grow key accounts
  • Demonstrated experience partnering with and persuading client leadership of all levels utilizing all modes of communication (narrative, visual, workshopping, etc.)
  • Expertise in generating insights and POVs based on market trends, quantitative and qualitative business data, and user research
  • Ability to quickly understand, simplify, internalize, and communicate complex or technical concepts
  • Experience leading and working with cross-functional teams in design, engineering, research, and brand
  • Comfortable implementing new processes and assessing where to provide the most value on a project-by-project basis
  • Experience in account management and growth, new business development, pitching, and scope creation
  • Experience managing and mentoring team members who do not directly report to you
  • Experience coaching cross-functional ICs within a research and/or strategy team
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