Quality Assurance Coordinator - Guelph, Canada - Lynden International Logistics Co.

Sophia Lee

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Sophia Lee

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Description

POSITION LOCATION/DEPARTMENT:

Warehouse / Office


REPORTS TO:

Quality Assurance Manager

:

This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP's, will be maintained through the implementation of procedures and training, and regular inspections.


DUTIES & RESPONSIBILITIES:


  • Ensure all staff are trained in their respective job functions, including GMP training and maintain training records
  • Write and revise standard operating procedures as necessary.
  • Coordinate maintenance of procedure manuals at the branch.
  • Conduct regular inspections of the facility and report the findings to the Branch Manager and senior management.
  • Respond to audits, develop action plans and provide followup to ensure actions are completed and documented.
  • Provide feedback and assistance to Customer/Client questions and concerns.
  • Initiation and completion of Deviation Reports and Change Controls
  • Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate.
  • Maintain relations with outside contractors/suppliers and monitor effectiveness of their services.
  • Provide assistance with inventory reporting and lot control.


  • Recalls

  • Working directly with the Client ensure product is both physically and systemically quarantined
  • Supervise lot hold/release processes to ensure effective control and accurate documentation
  • Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and followup.
  • Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse.
  • Perform temperature alarm testing and security testing.
  • Coordinate regular and emergency maintenance of equipment.
  • Place product on "Short Dated Hold" as per Client Procedure Manuals and physically remove product from primary picking locations
  • Coordinate disposition of product as per Clients requests and Lynden's Destruction agreement.
  • Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals.
  • Develop proactive strategies for preventing possible future problems with systems or processes.
  • Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training.
  • On call 24 hours per day 7 days a week for emergencies.
  • Cover for other QA coordinators' duties and perform other activities as assigned by senior management.

SKILLS/TRAINING REQUIRED:


  • Strong knowledge of current regulatory requirements
  • Superior familiarity with warehouse and office operations
  • Effective problem solving skills
  • High work standards
  • Excellent verbal and written communication
  • Excellent organizational and time management skills
  • Ability to make decisions and recommendations
  • Demonstrate effective interpersonal and team skills

EDUCATION & EXPERIENCE:


  • Minimum education required
:

_
B.Sc. degree or equivalent

  • Minimum experience required
:

_

  • 3 years related work experience
Plus 6 months on-the-job training OR equivalent combination of experience and education.


WORKING CONDITIONS:

Works under warehouse conditions 80% of the time walking the floor and physical lifting. 20% of the time working in the office. Some overtime as required.


Job Types:

Full-time, Permanent


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Onsite parking
  • Paid time off
  • Vision care
Flexible Language Requirement:


  • French not required
Schedule:


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
Supplemental pay types:


  • Bonus pay

Experience:


  • Quality Assurance
:
1 year (preferred)

Work Location:

In person

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