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    Customer Service Representative - Montreal, Canada - Quantum

    Quantum
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    Permanent
    Description

    Position: Customer Service Representative
    Location: Longueuil, hybrid mode
    Salary: $19 per hour + commission program
    Work Hours: 37.5 hours per week, Monday to Friday from 10:00 AM to 6:30 PM
    Job Type: Full-time permanent

    An established company is seeking a Customer Service Representative for their office located in Longueuil

    Benefits:

    Immediate interview, quick start
    - Hybrid telework (3 days onsite and 2 days remote)
    - Comprehensive group insurance after 3 months (dental and medical)
    - Full-time permanent position, Monday to Friday
    - Hourly wage of $19 (attractive commission program)
    - 2 weeks of vacation and 3 sick days
    - Dynamic team
    - Stable company

    Responsibilities:

    Enter customer orders into the database system
    - Answer customer inquiries by phone and email regarding products, availability, and pricing
    - Follow up with customers to ensure satisfaction
    - Provide quality service regarding various products
    - Recommend products tailored to customer needs
    - Perform other duties related to the position

    Requirements:

    Bilingualism required to serve customers outside Quebec and ensure smooth communication with the head office
    - At least 2 years of experience in customer service and/or sales
    - Availability to work one Saturday and one Sunday per month
    - Proficiency in MS Office suite

    To apply,



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