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Abbotsford

    Service Leader - Abbotsford, Canada - Joseph Richard Group

    Joseph Richard Group
    Joseph Richard Group Abbotsford, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Duties:
    • Manage daily or nightly operations and ensure all service standards and guest requests are met
    • Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary
    • Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures
    • Attends weekly Service Leader meetings
    • Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency/effectiveness
    • Provide a favorable image of The Joseph Richard culture and uphold high industry standards
    • Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service
    • Hold all employees accountable for service standards, performance and appearance
    • Ensure guest satisfaction in all areas of food, service and environment
    • Communicate with the team through daily log outs and updates
    • Develop and maintain relationships to ensure guests remain loyal and return
    • Report and record all repair and maintenance issues in a timely manner
    • Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
    • Maximize bar profitability by ensuring correct pouring and recipes are followed
    • Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly
    Working Conditions:
    • Hours and shifts may vary. Includes working evenings, weekends and holidays.
    Wage negotiable, based on experience
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