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Richmond Hill

    help desk technician - Richmond Hill, Canada - Cotec Advanced Systems Inc.

    Cotec Advanced Systems Inc.
    Cotec Advanced Systems Inc. Richmond Hill, Canada

    3 days ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 1 year to less than 2 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service
    • Computer and technology knowledge

    • Android
    • MAC
    • Database software
    • Mac OS
    • MS Office
    • MS Windows
    • SQL
    • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Initiative
    • Judgement
    • Organized
    • Dependability
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 hours per week


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