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    Process Engineering Specialist II - Mississauga, Canada - Purolator Inc

    Purolator Inc
    Purolator Inc Mississauga, Canada

    1 week ago

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    Description

    Description

    Reporting to the Manager Process Engineering – First & Last Mile the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella. Key areas of responsibilities include;

    · Ensure the First and Last Mile policies and procedures are designed to comply with internal and external business requirements

    · Provide governance within the Business Process Framework to ensure that all processes associated with the First and Last Mile perform within set guidelines and achieve customer expectations

    · Oversee tasks with multiple groups ensuring departmental alignment on Terminal Excellence projects and initiatives

    Responsibilities

    · Lead and coordinate the evaluation of processes, systems and technology impacting operations as per the approved business requirement

    · Develop routines and best practices to ensure quality and performance

    · Ensure processes comply with safety and quality standards

    · Meet with operations managers to assess existing processes. Document voice of customer and assess requirements for first and last mile

    · Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take to market activities within the first last mile

    · Work with the Process Manager – FLM to execute deliverables assigned to complete the project scope on time and within budget

    · Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes

    · Provide the Process Manager with process documents and standard operating procedures

    · Develop job aids and reference materials

    · Communicate and update project status and activities to all stakeholders

    · Provide training and monitoring support to operations for system upgrades

    Experience

    · Minimum of 4 years of relevant work experience in a high availability Transportation/Supply Chain/ Network Logistics operation. Experience within the Courier First and Last Mile considered an asset

    · Experience with transportation processes and standard operating procedures

    Education

    · Degree in Industrial Engineering/BS degree in Engineering graduate considered and asset

    · Lean/Six Sigma training (Green Belt or above is preferred)

    Skills

    · Advanced technical skills

    · Analytical thinker

    · Strong leadership, project and time management skills with the ability to prioritize multiple projects in an agile approach

    · Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment

    · Ability to work with a high degree of detail and accuracy constantly meeting deadlines

    · Strong written and oral communications skills. Bilingual (English/French) considered an asset

    · Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)

    · Experience with UAT and JIRA

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