Jobs
>
Oakville

    Client Services Specialist - Oakville, Canada - KingswaySoft Inc

    KingswaySoft Inc
    KingswaySoft Inc Oakville, Canada

    2 days ago

    Default job background
    Description

    KingswaySoft is a leading integration solution provider offering software solutions that make data integration affordable and painlessly easy. We are currently looking for a detail-oriented individual to join our team as a Client Services Specialist . In this role, you will be able to utilize your exceptional client engagement and analytical skills to deliver an unparalleled client success experience in their use of our software.

    Required Experience:

  • Bachelor Degree or equivalent qualification.
  • 3+ years of previous software sales, account management, customer success or relevant experience in the technology industry.

    • Required Skills:

  • Experience in using a software program to manage client engagements
  • Strong critical thinking and problem-solving skills
  • Excellent organizational and time-management skills with the ability to multi-task
  • Strong presentation skills
  • Flexible and able to work in a fast-paced team environment
  • Knowledge of enterprise software, application systems, and database systems will be a huge plus.
  • A self-motivated personality with a positive attitude
  • Creative, and friendly personality
  • Knowledge of software licensing is an asset

    • What do you actually do in this role?

  • Process and respond to client inquiries or requests, including quotes, invoices, etc.
  • Process software licensing requests including software license acquisitions, upgrades, co-terms, etc.
  • Provide answers to pre-sales technical questions, including responding to RFPs, technical questionnaires, etc.
  • Create and develop demonstration and training videos that illustrate and explain our software features
  • Assist with and participate in client presentations by demonstrating some high-level features of our software through remote meetings
  • Assist with marketing team on marketing campaign follow-up and reporting
  • Contribute to the creation and maintenance of client services support tools to ensure effective client communications across the organization e.g. flow charts, scorecards, checklists, operation procedures, profile sheets, revenue tracker, etc.
  • Coordinate and facilitate client trainings
  • Train new staff as needed.
  • FCT

    Customer Service Specialist

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • FCT

    Customer Service Specialist

    3 days ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • Bunge

    Customer Service Specialist

    1 week ago

    Bunge Oakville, Canada

    Location : Oakville ON · City : Oakville · State : Ontario (CA-ON) · Country : Canada (CA) · Requisition Number : 34772 · At Bunge, people don't just come here to work, they come here to grow - solving challenges that directly impact the world with a diverse and talented team wor ...

  • Sheridan College

    IT Service Desk Specialist

    22 hours ago

    Sheridan College Oakville, Canada

    The IT Service Desk Specialist acts as the first point of contact on the IT Service Desk for service disruptions and service requests, striving for first call resolution, and acts as point of coordination for IT groups. The incumbent is accountable for the provision of services d ...

  • Sheridan College

    IT Service Desk Specialist

    1 week ago

    Sheridan College Oakville, Canada

    The IT Service Desk Specialist acts as the first point of contact on the IT Service Desk for service disruptions and service requests, striving for first call resolution, and acts as point of coordination for IT groups. The incumbent is accountable for the provision of services d ...

  • FCT

    Customer Service Specialist

    1 week ago

    FCT Oakville, Canada

    Company Summary · Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated. · FCT provides industry-leading title insu ...

  • Acclaim Health

    Service Coordination Specialist

    1 week ago

    Acclaim Health Oakville, Canada Part time

    Acclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton's most trusted home care and community support services provider - and have been for over 90 years. We have a proud and long tradition of providing home and communit ...

  • Town of Oakville

    Creative Services Specialist

    5 days ago

    Town of Oakville Oakville, Canada

    **Job Details**: · Permanent Part-time · **Posting Status**: · Open to all current Town of Oakville employees and external applicants · **Closing Date**: · Applications for this position must be received at by no later than 11:59 pm on **April 27** **,** 2023.** · The Strategy, ...

  • Rogers Communications

    Spécialiste Des Services

    1 week ago

    Rogers Communications Brampton, Canada

    Chaque jour, notre équipe Services numériques et technologie se réveille avec un but en tête : relier les Canadiennes et les Canadiens aux personnes et aux choses qui comptent le plus. Collectivement, nous soutenons fièrement 30 millions de Canadiennes et de Canadiens chaque mois ...

  • CIBC

    Associate Financial Services Specialist

    6 days ago

    CIBC Oakville, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • Siemens Energy

    Regional Payroll Services Specialist

    5 days ago

    Siemens Energy Oakville, Canada

    Experienced Professional · **ASnapshot of Your Day** · Aspart of a wider HR transformation program and the spin-off of Siemens Energyfrom Siemens, the payroll operating model moving forward will be fullycomprehensive, split between a professional HR BPO for zero to gross processi ...

  • McKesson Canada

    Bilingual Patient Services Specialist- Spécialiste

    5 days ago

    McKesson Canada Mississauga, Canada

    McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide ...

  • Rogers Communications

    Spécialiste Des Services

    6 days ago

    Rogers Communications Brampton, Canada

    Chez Rogers, nous avons pris l'engagement d'aider les Canadiennes et les Canadiens à combler le fossé numérique et à veiller à ce que personne ne soit laissé pour compte quant à l'accès à une connectivité fiable. Par nos projets d'expansion, nous offrons fièrement nos services sa ...

  • SUEZ

    Digital Service Operations Specialist

    1 week ago

    SUEZ Oakville, Canada

    We are looking for an experienced Ops Lead to drive the operations behind our monetization strategy for digital solutions. As a key member of the Digital team in one of the largest environmental services companies in the world, you will help realize the promise of Industry 5.0 an ...

  • MCKESSON

    Patient Services Specialist

    1 day ago

    MCKESSON Mississauga, Canada

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...

  • The Travelers Companies, Inc.

    Support Services Specialist, Claim Operations

    6 days ago

    The Travelers Companies, Inc. Oakville, Canada

    - Who Are We? · - Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to b ...

  • Gateway Services Inc

    Spécialiste Des Services à La Clientèle

    3 days ago

    Gateway Services Inc Toronto, Canada

    Spécialiste du service à la clientèle - Bilingue · À PROPOS DE GATEWAY SERVICES INC: · Gateway Services est le premier fournisseur accrédité de services post mortem pour animaux de compagnie au Canada, offrant un soutien professionnel 24 heures sur 24, 7 jours sur 7, des souvenir ...

  • Air Canada Rouge

    Spécialiste de La Formation, Service en Vol

    22 hours ago

    Air Canada Rouge Mississauga, Canada

    RESPONSABILITÉS · - Assurer la prestation des programmes de formation d'Air Canada Rouge selon une approche enthousiaste et aimable. · - Créer un environnement de formation sécuritaire, organisé et agréable qui engage et motive l'équipage d'Air Canada Rouge. · - Évaluer les conna ...

  • Cadel

    Spécialiste Service À La ClientÈle Bilingue

    1 hour ago

    Cadel Mississauga, Canada

    **Description de l'entreprise** Faites partie d'une communauté de gens authentiques, fiers et de confiance** · Chez UAP, nous pensons que nous ne livrons pas seulement des pièces détachées pour voitures et véhicules lourds dans tout le pays; Nous **aidons également** les Canadien ...

  • Staples Canada

    Spécialiste Du Service à La Clientèle

    1 week ago

    Staples Canada Scarborough, Canada

    : · **À propos de nous** · Staples/Bureau en Gros est l'Entreprise du travail et de l'apprentissage; nous sommes des partenaires dynamiques et inspirants pour nos clients et les collectivités dans lesquelles nous vivons. Chez Staples/Bureau en Gros, nous inspirons les gens à tra ...