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    Assistant(e) night manager - Vancouver, BC, Canada - CharityVillage

    CharityVillage
    CharityVillage Vancouver, BC, Canada

    3 weeks ago

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    InternshipSHIP
    Description
    Peer Assisted Care Team (PACT) P/T Assistant Manager (Evening Shift)

    We are seeking a part- time Evening Assistant Managers to be a part of BC's first community-led mobile response team consisting of a Peer Support Worker and a Mental Health Professional.

    This program is an alternative service model to the emergency services on the North Shore and is attending mental health and substance use crisis calls for individuals who are 13+ and providing the service in English and Farsi.

    The successful candidate will be supervising a team who attends to residents of the North Shore, creates a non-judgmental space for their staff, engages in the community, and meets individuals where they are at.

    They must have a strong understanding of the various barriers to access to the healthcare system, knowledge of community resources, and a strong need for advocacy for appropriate services and care.

    Inclusion and collaboration with local organizations and the residents of the North Shore are essential to effective program design and the successful implementation and delivery of programming.

    This role is best suited to someone who desires a dynamic role that can help develop and grow within.

    Since the job is to engage with the community and stakeholders, we require someone who can be flexible with their schedule to be able to access various community groups for their input.

    Engages with community stakeholders. Supports day-to-day operations (including effectively managing workflow and timelines pertaining to a variety of projects/tasks simultaneously, in various stages of completion)
    Identifies appropriate tools and tactics to help staff meet engagement objectives, including in-person and digital engagement methods.

    Assisting with data entry and supports, assists staff with the same after every shift to ensure that all data has been recorded and updated.

    Supports administrative duties such as facilitating stakeholder meetings, creating reports on statistics, and managing email enquiries related to the program.

    Understands the need for community collaboration, and maintaining integrity in the services that we offer.
    Checks in with overnight staff and relays emerging needs to PACT Manager

    Develop a comprehensive PACT staff wellness plan to encourage staff to access existing wellness supports available through CMHA NWV and other services in the community.

    Check-in with the Clinical Supervisor to bring up topics relevant for the team for clinical supervision and training after taking feedback from the team members.

    Understands peer work and the role it plays in the community.

    Can coordinate a dynamic team of staff members, hold space for them, and be available for them during the entirety of the shift.

    Completes all required training but not limited to ASSIST, Mental Health First Aid, Naloxone, Trauma-Informed Practices, etc.

    Participates in team meetings, continuing education, conferences, and/or corporate initiatives and engage in ongoing team planning, development, evaluation, and quality improvement activities.

    Experience working with people living with disabilities and/or multiple barriers including poverty, racism, trauma, non-dominant language, culture, sexuality or identified gender, and mental health or substance use challenges.

    Degree or Diploma in mental health or Counselling or Social Work. 5+ years of experience in the field of crisis de-escalation, mental health, substance use disorder, and Harm reduction.

    Experience in research is an asset, such as experience with participatory or client-oriented research with experience in survey design and analysis.

    Second language and knowledge of the community are assets.
    Supervisory experience is an asset.
    Excellent computer skills, documentation ability, and Internet literacy.
    Must have experience with using Office 365 platform and Outlook platforms.
    Valid driver's license and access to a reliable vehicle
    De-escalation training and indigenous cultural competency training are recommended.
    Demonstrated ability to identify emotional, social, or environmental barriers and intervene to eliminate stigma.

    Shift Timing:
    Thursday -Saturday (4pm - 12:30am)


    Start Date:

    ASAP

    We are an equity employer and encourage applicants from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientations and genders, and others who may contribute to our further diversification.

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