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Supervisor, Commercial Lines QC - Montreal, Canada - CAA Club Group
Description
Position Details
The Supervisor - Support, Commercial Lines is responsible for evaluating processes in accordance with company guidelines and objectives.
- Ensure team progress in line with established objectives, deadlines, results and professional standards;
- Assume responsibility for annual performance appraisal, recruitment and daily attendance management, as well as coaching, mentoring, training and development of underwriting support staff;
- Lead by example: Foster open and clear communication in others by leading by example;
- Organize staff meetings to review department and company objectives and to establish immediate action plans;
- Responsible for the achievement of operational objectives while respecting customer service standards and in accordance with company and industry standards and guidelines;
- Recommend and implement operational process improvements to manage underwriting workload;
- Manage daily workflow distribution and produce status reports;
- Build strong relationships with brokers;
Your profile
- University degree or equivalent experience.
- CIP or FCIP designation an asset
- Good technical underwriting experience in commercial lines
- Microsoft Office Suite (Outlook, Word, Excel and Power Point).
- 3 to 5 years' experience in commercial lines underwriting
- 2 years' experience managing a team.
- Excellent leadership skills.
- Strong organizational skills and ability to multi-task.
- Good communicator at all levels. Excellent oral and written communication skills - French and English.
- Ability to lead change initiatives and work in a fast-paced environment.
- Good commercial underwriting judgment, supported by analytical skills.
What's In It For You
Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Defined Contribution Pension Plan with a matching contribution component
- Complimentary CAA Membership
Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of position being posted.
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