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    Full Time Support Lead - Mississauga, ON, Canada - ADIDAS

    ADIDAS
    ADIDAS Mississauga, ON, Canada

    1 week ago

    Default job background
    Full time
    Description

    Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

    In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.

    Conducts one-on-one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.

    Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.

    Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
    Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
    Assist with staffing and labor cost control standards and effectively maintain same.
    Ensure integrity is maintained through attention to policy and procedure.
    Communicates the product levels and assortments with management.
    Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.

    Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.

    Directs the performance of store up keeping duties.
    Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.

    Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

    Uses these techniques to train other employees.
    Other duties as assigned by the Store Manager
    Ability to deal with problems involving several concrete variables in standardized situations.

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

    Ability to work a varied schedule including weekends, evenings and statutory holidays.

    Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.

    Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.
    Three to six month's retail experience is preferred.
    adidas is an equal opportunity employer committed to diversity and inclusion.

    We encourage applications from all qualified candidates, including those with disabilities, and will accommodate applicants' needs, upon request, throughout all stages of the recruitment and selection process.

    If selected to participate in an interview, accommodations will be made available on request.
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