- Develop and maintain positive client relationships
- Manage client account inventory accurately
- Review warehouse returned orders
- Communicate service issues to customers
- Produce reports and summaries
- Minimum Grade 12 Diploma or GED
- Experience in an administrative role
- Proficiency in Microsoft Office suite
- Strong verbal and written communication skills
- Efficient data entry skills
- Time management and organizational skills
- Adherence to standard operating procedures
- Employer contribution pension plan
- Paid vacation
- Benefits package
- Learning and development opportunities
- Overtime pay
- Employee assistance program
- Free parking
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- CSR: 1 year (required)
- Customer service: 1 year (required)
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Customer Service Representative - Calgary, Canada - MTE Logistix Edmonton Inc.
Description
Reporting to the Customer Service Manager (CSM), this role involves performing administrative and specific order functions to ensure smooth transactions.
The CSR plays a crucial role in achieving the department's operational goals by managing priorities effectively.
About Us:
As Canada's preferred 3PL warehousing, distribution, and order fulfillment solutions provider, we focus on delivering superior service through efficient material handling that meets client requirements. We prioritize our employees by providing a safe work environment, work-life balance, training, and growth opportunities.
Wage:
$21.00 per hour.
Schedule:
7:30 AM - 4:00 PM, Monday to Friday.
About you:
Your exceptional Customer Service knowledge, skills, and experience are unmatched. Your communication and problem-solving abilities make you a valuable team player who is focused, innovative, and collaborative.
Responsibilities:
Requirements:
_Nice to have:_
Experience in a 3PL fast-paced environment.
Benefits:
Thank you for your interest in joining MTE Logistix Group of Companies.
Job Types:
Full-time, Permanent
Pay:
$21.00 per hour
Expected hours: 40 per week
Benefits include:
Schedule:
8-hour shift, Day shift, Monday to Friday
Education:
Secondary School (required)
Experience:
Language:
Fluent English (required)
Work Location:
In person