- Initiate outbound sales calls to customers
- Respond to parts pricing inquiries from customers through both phone, email and text channels
- Accurately fulfill parts order requests from clients
- Provide availability of inventory and shipping times to customers
- Providing parts support and assistance for other Brandt field staff members
- Working with multiple vendors to provide the customers with various options to ensure their parts requests are satisfied
- Experienced multitasker able to navigate multiple systems at the same time
- Demonstrated ability to deliver the highest level of customer satisfaction
- Detail oriented in order to maintain the highest level of accuracy to ensure customer parts requests are handled quickly and accurately the first time
- Active listener able to understand customers through two-way engagement in order to respond to parts related requests and where needed provide recommendations and solutions
- Ability to work as part of a team in a fast-paced environment
- Strong written and verbal communication skills
- Previous experience in the agricultural industry would be considered an asset but not necessary
- Previous experience in outbound sales is an asset but not necessary
- Experienced multitasker able to navigate multiple systems at the same time
- Demonstrated ability to deliver the highest level of customer satisfaction
- Detail oriented in order to maintain the highest level of accuracy to ensure customer parts requests are handled quickly and accurately the first time
- Active listener able to understand customers through two-way engagement in order to respond to parts related requests and where needed provide recommendations and solutions
- Ability to work as part of a team in a fast-paced environment
- Strong written and verbal communication skills
- Previous experience in the agricultural industry would be considered an asset but not necessary
- Previous experience in outbound sales is an asset but not necessary
-
Customer Support Representative
1 week ago
Harvard Developments Regina, Canada**Company**: Harvard Developments. · Are you a highly motivated individual who understands the value of customer service? A confident, friendly, mature, and professional person is perfect for the position we are recruiting. · Harvard Developments is hiring a Customer Support Repr ...
-
Client Support Representative
1 week ago
The Co-operators Regina, CanadaDiscover a better place to grow your career: a place that's caring, engaging and rewarding. We're proud of our diverse culture of trust and respect. It's a culture guided by solid leadership and collaboration from every member of our organization. · **The Opportunity**: · The Cli ...
-
Operational Support Representative
1 week ago
MicroAge Regina, CanadaWe are looking for an individual with an administrative background that has an interest and passion for technology to join our team. The Operational Support Representative will support our customers, our technicians and internal staff from all departments by identifying incoming ...
-
Product Support Representative
1 week ago
Inland Truck & Equipment Regina, Canada**DRIVE YOUR CAREER WITH INLAND** · - Inland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment oppor ...
-
Product Support Representative
1 week ago
INLAND KENWORTH US INC Regina, Canada**DRIVE YOUR CAREER WITH INLAND** · Inland Group (Inland Kenworth) is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1400 employees across 35 branches in North America, Inland offers exciting employment op ...
-
Litigation Support Representative
10 hours ago
VERITEXT LLC Regina, CanadaVeritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successful outcomes anytime and anywhere · **Overview**: · Providing our clients with ex ...
-
Product Support Representative
5 days ago
Brandt Regina, CanadaBrandt is currently seeking a Product Support Representative in the agricultural equipment industry for our Regina location. · This position is responsible for placing new customer Parts orders, following up on existing orders, confirming the availability of inventory and respond ...
-
Dispute Resolution Specialist
3 days ago
Saskatchewan Government Insurance Regina, CanadaDo you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. · In-Scope · Multiple Positions · Are y ...
-
Application Specialist, Student Intern
4 days ago
EcoLab Regina, Canada**What's in it For You**: · - The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments. · - The ability to make an impact with a company that is passionate about growth. ...
-
Application Specialist, Student Intern
1 week ago
Ecolab Regina, Canada**What's in it For You**: · - The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments. · - The ability to make an impact with a company that is passionate about growth. ...
-
Medical Facilitator
3 days ago
Saskatchewan Government Insurance Regina, CanadaDo you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. · In-Scope · Work Location: This role i ...
-
Supervisor, On-site Services
10 hours ago
Grainger Canada Regina, Canada**POSITION OBJECTIVE**: · In order to become the customer's first choice for the products and services they need to keep their workplaces safe, efficient, and functioning at the most optimal efficiency. KeepStock (Acklands-Grainger Inc's vendor managed inventory solution) is a co ...
-
Customer Experience Lead
4 days ago
Scotiabank Regina, CanadaRequisition ID: 175986 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · What you'll be doing · Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place wh ...
-
Saskatchewan Government Insurance Regina, CanadaDo you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. · In-Scope · Temporary, Full-Time · Len ...
-
Order Desk Representative
1 week ago
Brandt Regina, CanadaBrandt is currently seeking a highly organized Order Desk Representative to provide a high caliber of sales support for our Field Sales Team. The Order Desk Representative plays a crucial role in facilitating inventory availability, providing product configuration expertise, and ...
-
Ticket Operations Representative Lead
4 days ago
Regina Exhibition Association Limited Regina, Canada**THE OPPORTUNITY AWAITS YOU**: · REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional exper ...
-
Outside Sales Representative
2 days ago
Uline Regina, Canada**Regina, Saskatchewan** · **Outside Sales Representative** · **From $80,000 to $130,000 per year** · **Schedule**: Monday - Friday · Strong customer relationships built on trust - that's the foundation of Uline's sales culture As an Outside Sales Representative, build out your t ...
-
Alsco Regina, CanadaClassification: · Exempt for Base plus Commission routes, Non-Exempt for hourly routes. · Job Summary: · The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route respons ...
-
Ticket Operations Representative Lead
3 days ago
Regina Exhibition Association Limited Regina, Canada**THE OPPORTUNITY AWAITS YOU** · REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experi ...
-
Field Supervisor
1 week ago
Mosaic North America Regina, Canada: · **Field Supervisor** · We are seeking a highly motivated and skilled individual to join our team as a part time Field Supervisor for the Reset Team. In this role, you will be responsible for overseeing the end-to-end merchandising process and ensuring a seamless training expe ...
Product Support Representative - Regina, Canada - Brandt
Description
Brandt is currently seeking a Product Support Representative for our Truck & Trailer division for our Regina location.
This position is responsible for placing new customer parts orders, following up on existing orders, confirming the availability of inventory and responding to pricing inquiries to support our network of branch locations. Brandt has a rigorous and comprehensive training program to provide support on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will have experience in outbound calling, using multiple web applications and programs and be able to quickly navigate through various systems while responding to incoming customer inquiries. Fluency in both French and English is considered an asset, but not necessary. Various shifts are available to support our 24/7 Customer Service Centre.
Duties & Responsibilities
Required Skills
Required Experience