Fire Service Supervisor - Ottawa, Canada - Chubb Fire & Security Canada Corporation

Chubb Fire & Security Canada Corporation

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

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The Chubb Fire & Security Difference..._

Service Excellence_
Technology leadership_
Focus on Quality_
National Coverage_
Single Point of Contact_
A Name You Can Trust_

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences.

We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

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Role Summary:_

Our Ottawa Branch is recruiting a Fire Service Supervisor to oversee the branch operations, drive process improvements and deliver superior customer service.

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Key Job Responsibilities:_

Oversee and provide leadership, mentorship, supervision, and training to technicians, as well as service and support staff.
Perform site visits to assist and support Technicians.
Review reports to ensure accuracy.
Implement MFA (Market Feedback Analysis) processes, meet with customers to mitigate and resolve concerns and increase customer satisfaction.
Ensure Technicians are scheduled effectively and working efficiently to achieve revenue and margin targets.
Foster TEAM working relationships.
Provide leadership and support in maintaining EH&S policies, documentation, along with conducting audits and training.
Perform inspections of company vehicles and inventory levels.
Assist in managing Work-InProgress (WIP) reports, including but not limited to Job Status and approving & reconciling purchase orders for third party suppliers

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Qualifications:_

Must have 5 years of experience in the Fire industry
Previous supervisor/leadership experience preferred
CFAA Certification preferred
Working knowledge of codes applicable to the provincial standard including Fire codes, electrical codes, building codes, and applicable CAN/ULC and NFPA standard desired
Post-Secondary diploma or degree in building systems, electronic technology, or equivalent knowledge/ work experience an asset
Strong working knowledge of Edwards Fire Products including EST panels preferred
Proficient computer skills (Office 365, Cloud, & other webbased app usage basics)
Basic understanding or WIP reporting and Fire Project financials
Must have a valid driver's license with a good driving record
Ability to work with mínimal supervision/selfmotivated and has a desire to work on a winning team
Strong interpersonal skills and effective at building relationships with a strong client service orientation
Adaptable to changing environments
Highly organized and able to work under pressure
Excellent communication skills with an ability to convey a message in an organized, clear and effective manner
Goes beyond job requirements to seek opportunities and generate ideas for improvements

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Our offerings include_

Competitive compensation and benefit package
RRSP matching
Employee Discounts
Learning and Development opportunities
Reward and Recognition Program
A culture of performance & accountability
A supportive and positive team environment

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Background Check Requirements:_

Criminal Background Check
Reference Check

We are committed to a diverse and inclusive workplace for all.

If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Job Types:
Full-time, Permanent

Salary:
Up to $79,000.00 per year

Benefits: