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Front Desk Agent
6 days ago
Omni Hotels & Resorts Toronto, CanadaOverview / vue générale: · **King Edward Hotel** · With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is ju ...
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Front Desk Agent
1 day ago
Uchenna Academy Toronto, CanadaUchenna Academy is searching for a front desk agent to join our team. · Duties will include but are not limited to · - greeting guests into the facility · - some light cleaning · - Taking payment for gym rentals and drop in use as well as products purchased · - Any other duties a ...
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Front Desk Agent
1 week ago
InterContinental Toronto, CanadaAt InterContinental Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title. · At InterContinental Hotels & Resorts we look for people wh ...
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Agent-spa Desk
1 week ago
Marriott International Toronto, Canada**Additional Information** Spa Front Desk Agent · **Job Number** · **Job Category** Spa · **Location** The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type* ...
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IT Service Desk Agent
1 day ago
University Health Network Toronto, Canada**IT Service Desk Agent (2 positions)** · **Job Posting #**: 922181 · **Union**: Non-Union · **Site**: Princess Margaret Cancer Centre · **Department**: UHN DIGITAL · **Reports to**: Technical Support Manager · **Hours**: 37.5 hours per week · **Salary**: $55,790 - $69,732 per ye ...
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IT Help Desk Agent
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Desjardins Toronto, CanadaAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we ha ...
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Front Desk Agent
6 days ago
Marriott International, Inc Toronto, Canada**Additional Information** Full Time · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position T ...
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Front Desk Agent
1 week ago
Marriott International, Inc Toronto, Canada Part time**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all guest check-ins ...
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Front Desk Agent
1 day ago
Easton's Group of Hotels Inc. Toronto, CanadaJob Overview · Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. · **Responsibilities**: · - Welcome guests in a friendly, prompt, and professional manner. Register guests, i ...
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Spa Desk Agent
1 day ago
Marriott International, Inc Toronto, Canada**Job Number** · **Job Category** Spa · **Location** The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · **JOB SUMMARY** · Schedule services for ind ...
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Front Desk Agent
1 week ago
The Oats Kafe Toronto, CanadaWe are a family-run, locally owned business, offering unlimited playtime for kids in a fun safe environment. We are excited to bring our delicious fresh café menu to the families. · We are looking for Part-time / Full-time staffs who have the following attributes: · Positive with ...
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Front Desk Agent
1 week ago
Royal oak inn Toronto Toronto, Canada**Job description** · Education: Secondary (high) school graduation certificate · Job OverviewCheck-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.Duties and ResponsibilitiesWelc ...
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Welcome Desk Agent
6 days ago
Marriott International, Inc Toronto, Canada Part time**Additional Information** Clerk-Front Desk · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP · **Schedule** Part-Time · **Located Remotely?** N · **Relocation?** N · **Position ...
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Front Desk Agent
6 days ago
Jay fitness Toronto, CanadaAdmin work in a fitness gym ( fitness background would help ) · handle payments · post on Facebook group and accomplishments · customer service. · organize desk and papers · sales · keeping retention. · and more task · **Job Type**: Part-time · Part-time hours: 3 per week · **Sal ...
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Front Desk Agent
1 week ago
Marriott International, Inc Toronto, Canada Part time**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada · **Schedule** Part-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all guest chec ...
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Front Desk Agent
1 week ago
Marriott International Toronto, Canada Part time**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all gues ...
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Front Desk Agent
1 week ago
Gladstone House Toronto, Canada**Responsibilities**: · - Greet guests and check them in/out of the hotel. · - Handle guest inquiries and complaints in a professional manner. · - Maintain accurate records of guest information and transactions. · - Process payments, credit card transactions, and other financial ...
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Butler Service Desk Agent
2 days ago
Marriott International, Inc Toronto, Canada**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Follow all company pol ...
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Butler Service Desk Agent
1 week ago
Marriott International, Inc Toronto, Canada**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada · **Schedule** Part-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Follow all company pol ...
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Lead Front Desk Agent
4 days ago
The Westin Toronto, CanadaJob Number · Job Category Rooms & Guest Services Operations · Location The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · JOB SUMMARY · Assist staff wit ...
Front Desk Agent - Toronto, Canada - W Hotels
Description
Job NumberJob Category Rooms & Guest Services Operations
Location W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: W Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.