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    Manager, Supplier Performance - Ottawa, ON, Canada - Assent

    Assent
    Assent Ottawa, ON, Canada

    1 week ago

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    Description
    Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.
    Being a Certified B Corporation, we don't just advocate for sustainability – we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.
    At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays.

    For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week.

    The Manager, Supplier Engagement at Assent is responsible for leading a team dedicated to enhancing the Supplier-Customer relationship by acting as trusted advisors and educating them on regulatory compliance and quality data submission.

    The manager collaborates closely with senior management to refine service delivery methods, ensuring optimal team performance and fostering a culture of innovation and efficiency within the Supplier Success team.

    Establish the foundation of the Strategic Supplier program to optimize the experience of suppliers, and convert to potential Assent customers.

    Oversee the daily functions of the Strategic Supplier Engagement team, ensuring efficient management of business operations.
    Conduct capacity planning to effectively prioritize, manage, and allocate team resources.
    Lead performance management efforts through regular feedback, recognition, and development plans for team members.
    Drive innovations and enhancements in business processes and workflows to improve overall quality, efficiency, and productivity.

    Coordinate weekly team meetings and bi-weekly one-on-one sessions; identify training needs and provide targeted training to new and existing team members.

    Engage with all related teams within the Professional Services department to bridge training gaps and enhance process understanding.
    Evaluate and enhance the team's capabilities in executing tasks and managing projects.
    Stay updated with regulatory changes and ensure compliance with corporate security policies.

    Possess exceptional oral and written communication skills in English, with a high degree of professionalism, maturity, and emotional intelligence, capable of concise and tactful interaction across diverse groups.

    Additional experience in sustainability, supply chain, or compliance is advantageous but not mandatory.
    Hold a university degree, college diploma, or postgraduate certificate in Business or a related field.

    We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

    We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

    Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

    Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

    com and we will be happy to help.
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