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    Skincare Advisor - Markham, Canada - Sephora

    Sephora
    Sephora Markham, Canada

    1 day ago

    Sephora background
    Full time
    Description
    : Regular

    The Skincare Advisor (Consultant) is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating his/her artistic abilities. They provide clients with make-up applications as required, suggest possible routines and build their basket with complementary products and tools.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Client Service
  • Determine the clients needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
  • Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
  • Assist in training and educating fellow team members as needed.
  • Brand specialists are responsible for cross-training other consultants.
    • Store Presentation
  • Determine the clients needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
  • Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
  • Assist in training and educating fellow team members as needed.
  • Brand specialists are responsible for cross-training other consultants.
    • Merchandising and Operations
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.
    • EXPECTED SKILLS AND QUALIFICATIONS
  • 1-2 years of retail/client service industry experience, and excels as a team player.
  • Education and experience in make-up artistry.
  • Comfortable in engaging clients, and
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