- Determine the client's needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
- Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
- Assist in training and educating fellow team members as needed.
- Brand "specialists" are responsible for cross-training other consultants.
- Determine the client's needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies.
- Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client.
- Assist in training and educating fellow team members as needed.
- Brand "specialists" are responsible for cross-training other consultants.
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- Designated consultants will be cross-trained in cashier functions.
- 1-2 years of retail/client service industry experience, and excels as a team player.
- Education and experience in make-up artistry.
- Comfortable in engaging clients, and applying products to the client while providing consultations.
- Ability to multi-task, while providing professional and outstanding client service.
- Effective time management, problem solving and communication skills.
- A High School graduate or equivalent.
- Flexible availability including evenings, weekends and holidays is essential.
- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.
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Skincare Advisor - Markham, ON, Canada - SEPHORA CANADA
Description
Poste
Skincare Advisor (Consultant) Profil The Skincare Advisor (Consultant) is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating his/her artistic abilities. They provide clients with make-up applications as required, suggest possible routines and build their basket with complementary products and tools. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Serviceaccess_time a month ago | place Fort st. john
access_time a month ago | place Fort st. john
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