Jobs
>
Toronto

    Network Operations Associate - Toronto, Canada - Rogers Communications

    Rogers Communications
    Rogers Communications Toronto, Canada

    3 weeks ago

    Rogers Communications background
    Full time
    Description

    Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

    Network Operations Associate

    Who Are We?

    As one of Canada's leading telecommunication innovators, we're constantly introducing exciting new telecom technologies to meet the needs of our customers. Our business focuses on communication solutions for business, including Network Security, Cloud Phone Systems, Internet and private networks. Our consumer division provides Canadian homes with an alternative to Bell and Telus Internet, TV and Home Phone.

    How do we value our employees?

    Competitive benefit package
    Attractive employee discounts.
    A Modern head office campus-style working environment with a cafeteria, free coffee, espresso, full gym, & showers
    Creative social committee hosting regular company events
    Unique entrepreneurial culture
    Who are we seeking to join our team?

    We are currently seeking a "Network Operations Associate" to join our team at our Downtown office.

    Your Role

    Troubleshoot and provide network monitoring on all core and edge network elements.
    Analyze voice/data traffic and re-route as needed in order to ensure we maintain our benchmarked ASR/ACD and uptime.
    Ensure that carriers and vendor are meeting service level targets.
    Provide first level support for all wholesaler tickets.
    Provide second level support for all technical support tickets.
    Create and maintain documentation on our internal wiki.
    Work with internal departments in order to identify and improve efficiency.
    Perform nightly maintenances in accordance with approved MOP from our Engineering team.
    Act as Smart Hands for various Departments at our Data Centres with occasional lifting.

    What do you bring to the team?

    Minimum of 1 years of NOC or Network experience.
    Demonstrated understanding of network troubleshooting, call flow over TDM and VoIP networks.
    Proven ability to create and run Linux shell scripts.
    Strong organizational skills with the ability to successfully handle multiple priorities simultaneously.
    Excellent communications-both verbal and written.
    Courteous manners with the public.
    Scheduling flexibility to meet the demands of our business including morning, afternoon, evenings, weekends and holiday shifts rotations.

    Assets include:

    Previous experience using SQL and ability to create queries is an asset.
    Data Center Experience

    *Please note that the selected candidate is required to successfully complete a background check.

    We are a diverse team that speak many languages with various backgrounds. Our employees are committed to a superior customer experience.

    At Rogers, we value the unique skills and experiences each individual brings, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please notify our Human Resources.

    Schedule: Full time
    Shift: Flex Time
    Length of Contract: Not Applicable (Regular Position)
    Work Location: 250 Front Street West (046), Toronto, ON
    Travel Requirements: Up to 10%
    Posting Category/Function: Technology & Information Technology
    Requisition ID: 305454

  • Stifel Nicolaus Canada Inc.

    Operations Associate

    2 weeks ago

    Stifel Nicolaus Canada Inc. Toronto, Canada

    **_Location: Toronto, ON_** · We are looking for an experienced & motivated Operations Associate to join the Stifel Canada team. The Operations Associate will be responsible for preforming a variety of administrative functions in support of the Operations department and the Sales ...

  • TD Bank

    Operations Associate

    3 weeks ago

    TD Bank Toronto, Canada

    **TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · The Corporate Transformation and Operations (CTO) Business Management & Colleague Experience team is dynamic, passionate, and committed to providing the b ...

  • Brunello Cucinelli

    Operations Associate

    2 weeks ago

    Brunello Cucinelli Toronto, Canada

    Operations Associate · Operational Associates contribute to the financial success of the business by ensuring accurate inventories, impeccably maintained product, and organized stock rooms. Operations Associates support Client Advisors and Store Leaders on the sales floor by prov ...

  • Johnson & Johnson

    Operations Associate

    2 weeks ago

    Johnson & Johnson Toronto, Canada

    Janssen-Ortho Inc **. **is recruiting for an Operations Associate Janssen BioAdvance to be located in Toronto, Ontario. · **Key Responsibilities**: · - Collaborate with multi-functional teams, vendors, and other partners to improve patient services and drive operational excellenc ...

  • Global Alliance for the Future of Food

    Operations Associate

    1 week ago

    Global Alliance for the Future of Food Toronto, Canada

    The Global Alliance for the Future of Food is looking for a talented Operations Associate to support our global operations 4 days a week (0.8 FTE). This individual will help our Operations Team strategically advance our mission, leveraging our resources and networks to ultimately ...

  • Kingsway Wholesale

    Operations Associate

    3 weeks ago

    Kingsway Wholesale Toronto, Canada

    Kingsway Wholesale is a rapidly expanding pharmaceutical wholesaler in Toronto. We supply a wide variety of pharmaceuticals to pharmacies across Canada, with a strong emphasis on friendly and efficient customer service. · We are looking for a Operations Associate to join our team ...

  • Host Services Group

    Operations Associate

    1 week ago

    Host Services Group Toronto, Canada

    Host Services Group (HSG) is a full-service property management and concierge company for short-term rentals. We offer a complete support system for individuals wishing to rent their property through Airbnb and other short-term rental platforms. We work closely with the Film and ...

  • Odyssey Trust Company

    Associate, Operations

    2 weeks ago

    Odyssey Trust Company Toronto, Canada

    **Associate, Operations** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees ...

  • Odyssey Trust Company

    Associate, Operations

    2 weeks ago

    Odyssey Trust Company Toronto, Canada

    **Associate, Operations - Toronto Counter** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by ...

  • Connor, Clark & Lunn Financial Group

    Operations Associate

    1 week ago

    Connor, Clark & Lunn Financial Group Toronto, Canada

    **Operations Assistant** · **Connor, Clark & Lunn Infrastructure** · **Site Rotation (Ontario, British Columbia)** · **8-Month Contract (May 2023)** · **About Connor, Clark & Lunn Infrastructure** · Connor, Clark & Lunn Infrastructure invests in mid-market infrastructure assets a ...

  • AscendantFX Capital Inc.

    Operations Associate

    2 weeks ago

    AscendantFX Capital Inc. Toronto, Canada

    Provide consistent, quality customer service · - Act as front liaison for dealers and middle office · - Build wire templates and set up client web profiles · - Transmit electronic payments via banking channels · - Balance daily branch activities · - Perform cheque exchanges and d ...

  • Mindshare

    Associate, Operations

    1 week ago

    Mindshare Toronto, Canada

    Title: Associate · Team / Department: Media Buy Enablement Operations · Mindshare was born in Asia in 1997, a WPP start-up with a desire to change the media world. Now we are a global network with 116 offices in 86 countries and billings of $17.9bn. We are the largest agency in G ...

  • FurnitureMattressDirect

    Operations Associate

    6 hours ago

    FurnitureMattressDirect Toronto, Canada

    **Job Title: Operations Associate - E-commerce and Warehouse** · **Job Type: Full-Time** · **About Us**: · FurnitureMattressDirect is a leading provider of high-quality mattresses and furniture in Canada. Our mission is to offer the best value to our customers by providing top-no ...

  • Exchange Bank of Canada

    Operations Associate

    1 week ago

    Exchange Bank of Canada Toronto, Canada

    _**Exchange Bank of Canada (EBC) is a Schedule 1 bank based in Toronto, Canada.**_ · Discover the opportunity to join an international, dynamic, and responsible bank that fosters the development of all its employees. Every day, we empower employees to achieve more. As we are a ne ...

  • Royal Bank of Canada

    Operations Associate

    4 days ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Royal Bank of Canada

    Associate, Operations

    2 days ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Royal Bank of Canada

    Associate, Operations

    1 day ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Royal Bank of Canada

    Operations Associate

    2 days ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • HCR

    Operations Associate

    3 days ago

    HCR Toronto, Canada

    Health Care Relocations is a specialized relocation and service provider to hospitals and healthcare facilities worldwide. Our business is dedicated to assisting hospitals, healthcare facilities, and laboratories in planning, coordinating, and completing efficient, seamless trans ...

  • Royal Bank of Canada

    Associate, Operations

    1 day ago

    Royal Bank of Canada Toronto, Canada

    **Job Summary** · What is the opportunity? · You will be helping a team of seven individuals with the processing of daily task using systems such as RBC Express, Service Link, JEFE, BTS. Assist where required to balance in work volumes and must be able to meet SLA's, be prepare t ...