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    Integrated Account Manager - Toronto, Canada - Match Marketing Group

    Match Marketing Group
    Match Marketing Group Toronto, Canada

    Found in: Talent CA C2 - 1 day ago

    Default job background
    Full time
    Description

    Responsibilities

    :
  • Lead client relationships and manage the overall account management process for your assigned accounts.
  • You will leverage a wide range of proprietary and 3rd party tools to produce data driven deliverables.
  • Work with clients to develop and implement their Omni channel projects.
  • Organize and lead client presentation, in person meetings, conferencing call, on site visits etc.
  • Collaborate with internal and client teams to achieve set goals and objectives.
  • Deliver monthly reporting of account performance, providing insightful analysis, recommendations and opportunities to meet goals and KPI's
  • Proactively manage your clients and anticipate issues and develop solution focused recommendations.
  • Responsible for ensuring projects/campaigns are executed accurately, effectively and within budget and timelines.
  • Partner with the clients and quickly understand their business and industry.
  • Thrilling our customers and partners with in-depth product knowledge and agile servicing strategies
  • Owning and managing a set of high-potential accounts
  • Retaining and managing customer accounts with delightful, insightful and strategic servicing
  • Establish project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices
  • Works with client and internal project teams to ensure timely delivery of projects

    • Requirements:

  • Self starter, with the ability to identify and manage day to day priorities.
  • Experience working in fast paced environment managing multiple clients.
  • University or College diploma in related field with 5+ years' experience.
  • Great Microsoft Office – Word, PowerPoint, Excel skills.
  • Working knowledge in Paid Search, Display and Remarketing is preferred.
  • Working knowledge of SEO, Social and Marketing Automation is preferred.
  • Working knowledge of search or social network marketing and advertising is preferred.
  • Excellent communication and relationship building skills with a proven track record of success.
  • A positive personality and enjoy initiating, directing and managing accounts- including the planning, sow creation, budgeting, timelines and marketing activities.
  • Excellent presentation skills with the ability to present in person/web conferencing.
  • 5-6 years client-facing experience in Canada
  • Having supported clients for Brand Marketing, Shopper Marketing, Digital Marketing including Web Development, Digital Campaigns, Social Media strategies
  • 5 years agency experience and project execution is a must
  • Clear experience of Agency/Project Management full life-cycle of project delivery
  • Proven track record of managing multiple clients and building a book of business with revenue retention targets and accurate delivery
  • Great attitude, and remarkable ability to build rapport in initial conversation and throughout client lifecycle
  • Professional oral and written communicator
  • Negotiation skills should be second nature
  • Ability to work in hyper fast-paced environment
  • Positive and progressive thinker, even in moments of ambiguity
  • Superior organization and prioritization skills, along with focused attention to detail

    • Qualifications and Attributes:

  • Bachelor's degree required
  • At least 5 years of relevant experience or equivalent combination of education and work experience in Canada
  • Bilingual in English and French considered an asset
  • Demonstrated knowledge and experience omni channel within an agency
  • Experience managing relationships with clients or vendors
  • Highly collaborative with strong written and verbal communication skills
  • Excellent integrated account management skills with a strong ability to prioritize
  • Familiarity of current technology, trends and best practices in omni marketing
  • Strong MS Office skills

    • Job Type: Full-time

    Location – Toronto

    Salary: $65,000.00-$70,000.00 per year

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