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    Account Manager/Director - Toronto, ON, Canada - International Executive Service Corps

    International Executive Service Corps
    International Executive Service Corps Toronto, ON, Canada

    6 days ago

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    Description
    For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Etihad Airways, Cathay Pacific and Norwegian Cruise Lines have trusted us to provide solutions from high-speed broadband internet to movies, television and games.
    Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the everchanging technology needs of our clients' passengers and guests.
    As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future focused.
    The Account Director is responsible for building long term relationships with our clients. The incumbent will be responsible for the leading Canadian airline, develop new business from existing customers and actively seek new sales opportunities.
    Remote Options: This role will be on a hybrid work arrangement, located in Toronto, Canada, with time balanced between the client and home.
    Provide our clients with the best customer experience in the industry
    · Will be the primary contact for all customer account management matters, including content selection & service delivery.
    · Maintain account management plans and develop a solution orientated approach to drive account growth.
    · Maintain a strong industry network to leverage sales opportunities.
    · Source, analyze and share competitor intelligence, market data and industry trends for their airlines.
    · Provide general leadership support across your location and the wider teams.
    · Management of accounts with revenue of $1m plus
    · Managing teams (directly or indirectly), within a matrix organization
    · Commercial & financial acumen
    · Commercial negotiation and / or legal contracting experience
    can help advance ourglobal, inclusive culture
    · A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to providing an outstanding work environment, we offer competitive benefits, including medical and dental, disability and life insurance, a generous vacation policy in addition to additional holidays and other paid vacations, an RRSP with employer contribution, flexible hours, an employee assistance program and more
    Advanced | Agile | Applied
    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected. Depuis plus d'une décennie, nos clients des secteurs aéronautique et maritime utilisent nos produits et services technologiques pour divertir leurs passagers et leur permettre de rester connectés à ce qu'ils aiment, où qu'ils soient dans le monde. Des marques telles que Southwest Airlines, Etihad Airways, Cathay Pacific et Norwegian Cruise Lines nous font confiance pour fournir des solutions, de l'internet à haut débit aux films, en passant par la télévision et les jeux.
    Notre équipe d'experts internationaux est fière de fournir à nos clients ce dont ils ont besoin aujourd'hui tout en créant une feuille de route stratégique pour le futur, grâce à des solutions de contenu et de connectivité fiables, évolutives et abordables, conçues pour répondre aux besoins technologiques en constante évolution des passagers et des invités de nos clients.
    Anuvu entame un nouveau chapitre avec une nouvelle histoire à raconter. En tant que l'un des principaux fournisseurs de solutions de connectivité et de divertissement à haut débit pour les marchés mondiaux de la mobilité, nous répondons aux besoins actuels de nos clients, tout en restant flexibles et tournés vers l'avenir.
    Le titulaire du poste sera responsable de la première compagnie aérienne canadienne, développera de nouvelles affaires avec les clients existants et recherchera activement de nouvelles opportunités de vente.
    Options de travail à distance: ce poste sera un poste hybride, situé à Toronto, au Canada, avec un équilibre entre le temps passé chez le client et le temps passé à la maison.
    Offrir à nos clients la meilleure expérience client du secteur
    · Être le contact principal pour toutes les questions relatives à la gestion des comptes clients, y compris la sélection du contenu et la prestation de services.
    · Négocier des contrats et conclure des accords qui maximisent les revenus et les marges.
    · Veiller à ce que nos solutions soient livrées en temps voulu et avec succès, conformément aux besoins, aux objectifs et aux accords de niveau de service des clients.
    · Maintenir les plans de gestion des comptes et développer une approche orientée vers les solutions pour stimuler la croissance des comptes.
    · Entretenir un réseau industriel solide pour multiplier les opportunités de vente.
    · Rechercher, analyser et partager les informations sur les concurrents, les données du marché et les tendances du secteur pour leurs compagnies aériennes.
    · Fournir un soutien général à la direction de votre site et des équipes plus larges.
    · Gestion de comptes dont le chiffre d'affaires est supérieur à 1 million de dollars
    · Gestion d'équipes (directement ou indirectement), au sein d'une organisation matricielle
    · Sens commercial et financier
    · Expérience de la négociation commerciale et/ou de la passation de contrats juridiques
    Êtes curieux, ouvert à l'apprentissage et à la recherche de nouvelles solutions.
    · En plus d'offrir un environnement de travail exceptionnel, nous proposons des avantages compétitifs, notamment une assurance médicale et dentaire, une assurance invalidité et une assurance vie, une politique de vacances généreuse ainsi que des jours fériés supplémentaires et d'autres congés payés, un REER avec contribution de l'employeur, des horaires flexibles, un programme d'aide aux employés et bien plus encore
    Avancé | Agile | Appliqué
    Les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine ethnique, de situation de handicap ou d'appartenance à une catégorie protégée d'ancien combattant.
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